Dr. Durbin & Dr.Huang Orthodontists

Dr. Durbin & Dr.Huang Orthodontists
Dr. Durbin & Dr.Huang Orthodontists 860 Corporate Drive Suite 201 Lexington, KY 40503
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Consumer Feedback

(34 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Did this orthodontist have testimonials and/or before-and-after pictures from previous patients?
Yes, they made a point to show me
Did this provider prominently display their diplomas or business license?
Yes
Was this provider's office too cold?
No, it was fine
by Anonymous
July 22, 2011
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
by Anonymous
July 21, 2011
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Does this provider give unbiased advice?
Yes
Were the waiting room chairs comfortable at this provider's office?
Yes
Was it easy to make an appointment with this provider?
Practically Impossible
Did this provider prominently display their diplomas or business license?
Yes
by Anonymous
July 20, 2011
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
by Anonymous
July 12, 2011
Is this provider's business conveniently located?
Yes, it is very conveniently located
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
by Anonymous
June 26, 2011
Does this provider treat their staff well?
Yes, they treat their staff with respect
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Anonymous
June 03, 2011
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Was this provider's staff friendly?
Yes, they went above and beyond
Did they follow up with you after your appointment?
Yes.
by Anonymous
June 01, 2011
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Did this provider promise services he/she couldn't provide?
A few, but not too many
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
by Anonymous
May 09, 2011
They always go above and beyond to help me with anything I need. They never complain about anything, and I know I can always count on them. This orthodontist had a very kid-friendly office. With everything from magazines to TV's in the waiting room to games, I would think that kids would find this a fun place to go. They are an absolute expert in the field. I would never feel unsafe or apprehensive in their care. They go out of their way to make everyone feel equally respected and cared for. I've seen client favoritism at some of the other places I've been, and I really appreciate the extra effort they make to avoid that here.
by Nikki Hedger
April 27, 2011
Did this provider prominently display their diplomas or business license?
Yes
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Were you able to relax during your appointment?
Yes
by Anonymous
April 07, 2011
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