Catherine Brophy, MD

Catherine Brophy, MD
Brophy Owens Family Practice 10845 Town Center Blvd # 20 Dunkirk, MD 20754
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Consumer Feedback

(35 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
I got an appointment quickly. I've never had to wait too long. I will definitely refer my friends and family here. They were great and I think more people should know about them. They gave me sufficient information to make a decision about my treatment plan.
by Sandra
December 27, 2011
One of the first things I noticed about this business was how many different areas of the building were handicap-accessible. I have been to other places where I couldn't tell how someone in a wheelchair could even enter, but they really spent a lot of time to accommodate people with all different needs. Let me just say that this business is in one of the safest areas around and you will be pleasantly surprised at how lovely the surroundings are. They had quite a few interesting magazines, which made my time in the waiting room go by much faster. I know that they have a lot of clients here so I understand that they many not remember my name every time, but the doctors take the time to find out about my life, and are an active part of the community . They always try to make the effort and for this I am grateful. The restrooms at this office were spotless.
by RM
December 20, 2011
Was this provider's office too cold?
No, it was fine
Did this provider thoroughly explain the risks and benefits of your treatment?
I think so
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
by Anonymous
November 07, 2011
I have gone here for years. I love this place. It is located not far from my home. The people in the office are great. Will not change physicians.
by Lynn Jaskulski
October 31, 2011
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Was this family doctor's staff friendly?
Yes, they went above and beyond
Were the waiting room chairs comfortable at this family doctor's office?
Extremely comfortable; I could have fallen asleep
by Anonymous
October 02, 2011
Did they follow up with you after your appointment?
No. I still haven't talked to them.
Does this provider offer flexible appointment times?
No, they are almost always unavailable
Did this provider ever dismiss your concerns as unimportant?
All the time. They accuse me of making problems up
Would you refer this provider to a family or friend?
No, I wasn't impressed
Were the staff members able to answer your questions?
The staff didn't seem to know very much, they couldn't ever answer my questions
by Anonymous
September 29, 2011
Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable. They were so kind and attentive to me. I didn't have to worry about them arguing with me, or contradicting what I had to say, which has been a problem for me at other places. I really admire them for being more than willing to ask for help from other professionals in the field when they don't have an answer to my question. They aren't even slightly arrogant, and I'm confident they always have my best interest at heart. As soon as I walked through the door, I was immediately greeted by the friendly staff. They went out of their way to make me feel special and appreciated.
by Mike W
September 13, 2011
Did this family doctor answer all of your questions?
Yes
Did this provider answer all of your questions?
Yes
Does this family doctor use current and safe equipment?
Yes
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
by Anonymous
September 06, 2011
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
by Anonymous
August 19, 2011
Was this family doctor friendly?
Extremely Friendly
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Were you able to relax during your appointment?
Yes, I was completely at ease
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
by Anonymous
August 03, 2011
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