Dental Care Center

Dental Care Center
Dental Care Center 3432 Mercer University Drive Macon, GA 31204
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Consumer Feedback

(16 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
Does this provider maintain a professional appearance?
Absolutely Not! He/She always looks like a slob.
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
by Anonymous
June 10, 2011
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Do this dentist have a good professional reputation among other dentists?
Yes, they are recommended by other dentists
Was this dentist friendly?
Yes
by Anonymous
May 13, 2011
Was this provider's staff friendly?
Yes
Was it easy to make an appointment with this provider?
Yes
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by Anonymous
April 28, 2011
Did this dentist give you your invoice promptly?
Absolutely! They gave me my invoice before I had even asked for one
Did this provider answer all of your questions?
Yes
Did this provider prominently display their diplomas or business license?
Yes
by Anonymous
April 27, 2011
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Were you able to relax during your appointment?
Yes
Were the waiting room chairs comfortable at this dentist's office?
Yes
by Anonymous
April 27, 2011
It's always uncomfortable having to sit through a dental procedure when they use really cold or hot water to rinse your teeth, but they didn't do that here. They made sure that I was comfortable with the water's temperature. I was confident that they were using the latest treatment methods. Every time I'm put on hold here I have to wait quite a while for them to get back to the call. Although I have had to wait longer at other places, I was still pretty unimpressed with their phone etiquette. Whenever I called with a question or concern, the staff made me feel stupid for calling. I avoided calling because I didn't want to feel stupid. They didn't listen to anything I had to say! Whenever I tried to get a word in, they either interrupted me or cut me off before I could finish.
by Jessica Wright
March 09, 2011
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