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Ronald Gemma, DO

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Ronald Gemma, DO
Guion Family Practice
(16 Reviews)
> Get Phone Number & Directions
3731 Guion Rd Ste D Indianapolis, IN 46222
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Consumer Feedback

(16 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Was this general practitioner's staff friendly?
Yes, they went above and beyond
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by Anonymous
December 02, 2011
Although I have never had much to complain about I know that they always adhere to the customer is always right policy here. They take every complaint very seriously and strive to ensure that clients leave satisfied with their visit each and every time. I felt that they really valued my health and happiness because they followed up even after my appointment just to check up on me. It was such a nice gesture that made a huge difference. They were so kind and attentive to me. I didn't have to worry about them arguing with me, or contradicting what I had to say, which has been a problem for me at other places. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better.
by PatT
September 23, 2011
I am going to refer everyone I know here. I absolutely love this place. They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have. The waiting room here is spacious. I never feel like I have to sit too close to someone or that it is overcrowded. They were so kind and attentive to me. I didn't have to worry about them arguing with me, or contradicting what I had to say, which has been a problem for me at other places.
by Amanda
August 26, 2011
Did this provider prominently display their diplomas or business license?
Yes
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Were you able to relax during your appointment?
Yes, I was completely at ease
by Anonymous
July 25, 2011
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Does this general practitioner use current and safe equipment?
Yes
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
by Anonymous
May 24, 2011
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Were the waiting room chairs comfortable at this general practitioner's office?
Yes
Were the waiting room chairs comfortable at this provider's office?
Yes
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
by Anonymous
March 16, 2011
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Map and Directions
3731 Guion Rd Ste D, Indianapolis, IN 46222