Brian Farrell, MD

Brian Farrell, MD
Century Ear Nose & Throat 16001 108th Ave Orland Park, IL 60467
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Consumer Feedback

(29 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
5 star average for Value
Would you recommend this ENT otolaryngologist to others?
Yes
Did you have to wait long after you arrived for your appointment?
Yes, I had to wait quite a while
by Anonymous
November 17, 2011
Does this provider give unbiased advice?
Yes
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Does this provider maintain a professional appearance?
Somewhat, I wasn't overly impressed
Does this provider always put the customer first?
Somewhat, but I didn't feel like they cared about my needs
Was this provider's office easy to locate?
Fairly Easy
by Anonymous
October 11, 2011
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Were you able to relax during your appointment?
Yes, I was completely at ease
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
by Anonymous
October 05, 2011
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did you experience unnecessary pain during your visit?
No
Was this provider's staff friendly?
Yes
by Anonymous
August 27, 2011
They made the extra effort to make sure every question and concern I had was addressed. One thing I noticed about their office was how absolutely fantastic it smelled. They must clean or sanitize all the time. They always dress so professionally here, the entire staff obviously makes an effort to look their best and maintain a very professional appearance. I didn't have to wait at all after I arrived for my appointment. They were running right on time, which is a really big deal for me.
by j_kirk2@yahoo.com
August 01, 2011
Did this ENT Otolaryngologist recommend surgery too quickly?
No
by Anonymous
July 22, 2011
Would you recommend this ENT otolaryngologist to others?
Yes
by Anonymous
June 08, 2011
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not really. I had to schedule an appointment for most of my questions.
by Anonymous
April 18, 2011
Did this ENT Otolaryngologist consider your input when deciding on a treatment method?
Yes, I felt very involved in my treatment
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Does this provider always put the customer first?
Yes, they always put customers first
by Anonymous
March 25, 2011
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