Stephanie Kielb, MD

Stephanie Kielb, MD
Northwestern Med Faculty Fnd Dept Of Urology; Sinai Medical Group Kling Professional Bldg 675 N Saint Clair St Chicago, IL 60611
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Consumer Feedback

(3 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
2 star average for Staff
Recommended
2 star average for Recommended
I saw Dr. Kielb in 2010. NW is a teaching hospital, however I was made to feel that my past treatment was completely wrong. When I left I was to have a CT. Following the CT I received no call back from the Dr. Kielb only her nurse. No continuing treatment was offered nor would she return my calls. I ended up in the hospital and she continued not to return or help with my treatment. Luckily my Primary Care doctor recommended a new Uro who treated me surgically and visited me regurlarly while in the hospital. He answered my questions and provided me the service I was desperately in need of. I did call NW and put a complaint in. Very unprofessional and shocking behavior from a healthcare provide.
I was at Northewestern for cardiac issues, a large mass was found in my right kidney, resulting in a radical nephrectomy. Dr. Kielb and team provided the highest care and concern for my well being. I applaud them and thank trhem for the care provided.
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Did this provider rush your appointment?
No
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Does this provider treat their staff well?
Yes, they treat their staff with respect
Were you able to relax during your appointment?
Not really, I was a little uneasy
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