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Dolores Cantrell, MD

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Dolores Cantrell, MD
Troy Family Health Ctr
(30 Reviews)
> Get Phone Number & Directions
220 E US Highway 40, Troy Family Health Ctr Troy, IL 62294
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Consumer Feedback

(30 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
5 star average for Value
Were the waiting room chairs comfortable at this family doctor's office?
Yes
Was this family doctor's staff friendly?
Yes, they went above and beyond
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
by Anonymous
October 05, 2011
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Does this provider promptly return your phone calls?
Yes
by Anonymous
August 10, 2011
Were you able to relax during your appointment?
Yes
Was this family doctor's staff friendly?
Yes
Did this provider answer all of your questions?
Some were answered
by Anonymous
August 01, 2011
Are you going to visit this provider again?
Not if my life depended on it
Was this provider's office easy to locate?
I got lost, but eventually found it
Did they follow up with you after your appointment?
No, but they said they were going to!
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
by Anonymous
July 10, 2011
Would you recommend this family doctor to others?
I Already Have
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
How would you compare this provider to others in his/her field that you have visited?
Not the worst, but certainly not the best
by Anonymous
June 17, 2011
Was this provider's office easy to locate?
No, I couldn't even find it with my GPS
Would you recommend this provider to others?
I Already Have
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
by Anonymous
June 13, 2011
Is this provider's business conveniently located?
No, its really far from the freeway and other shops
Does this provider treat every client equally?
No, they definitely favor certain clients
Was it easy to make an appointment with this provider?
I waited longer than I wanted to, but it wasn't terrible
Did this provider listen to your input and concerns?
Somewhat. But I mostly felt ignored.
by Anonymous
June 08, 2011
Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
Was the waiting area spacious?
Yes
Did this provider prominently display their diplomas or business license?
Yes
by Anonymous
May 04, 2011
Was this provider late to your appointments?
No, they were on time
Did this provider answer all of your questions?
Yes
Was this provider's office too loud?
No, it wasn't too loud
Would you refer this provider to a family or friend?
Yes
Does this provider have helpful information available online?
Yes
by Anonymous
March 10, 2011
Does this provider promptly return your phone calls?
Yes
Is this business handicap-accessible?
Yes, it was handicap-accessible
Did this provider have bad breath?
No I've never had any complaints
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
by Anonymous
March 03, 2011
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Map and Directions
220 E US Highway 40, Troy Family Health Ctr, Troy, IL 62294