Suburban Endocrinology

Suburban Endocrinology
Suburban Endocrinology 2101 S Arlington Heights Rd Ste 111 Arlington Heights, IL 60005
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Consumer Feedback

(20 Reviews)
Service
3.5 star average for Service
Environment
3.5 star average for Environment
Expertise
4 star average for Expertise
Staff
3 star average for Staff
Recommended
4 star average for Recommended
Value
1 star average for Value
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Were the waiting room chairs comfortable at this endocrinologist's office?
They were average
by Anonymous
February 14, 2012
Was it easy to make an appointment with this provider?
Yes
Was this endocrinologist friendly?
Yes
Does this provider have helpful information available online?
No, just a basic listings page
by Anonymous
December 09, 2011
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Does this provider welcome questions?
Yes, they don't mind answering my questions
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Did this provider ever postpone your appointment?
Yes, it's usually postponed at least a week
by Anonymous
November 07, 2011
Are you going to visit this provider again?
Without a doubt!
by Anonymous
June 15, 2011
I think Dr. Epstein was my lifesaver. He was able to get my thyroid health on the right track, after many other Mds, for years, were unsuccessful. He is extremely knowledgable and patient. He always answers any questions I have and phone calls are promptly returned. I'm always able to reach his nurse and it's very comforting knowing that I'm treated as a person and not a number. I have recommended this office to several people, as I truly believe they are the best. I had thyroid cancer over 40 years ago, so I am very experienced in dealing with the medical community. This office is wonderful. I am very happy that I found them & have been a patient for over 15 years.
by totally satisfied patient
May 20, 2011
Has this provider ever cancelled your appointment on you last minute?
They try not to, but sometimes it happens.
Was there annoying music playing while you waited or during your visit?
Yes, but it didn't bother me much
Is this provider's business conveniently located?
Yes, it is very conveniently located
Do you feel that you could have received better service somewhere else?
Probably, I wasn't impressed
by Anonymous
April 29, 2011
Are you going to visit this provider again?
Sure
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Does this provider welcome questions?
Yes, they don't mind answering my questions
by Anonymous
April 22, 2011
Does this provider promptly return your phone calls?
Not really. I usually have to wait a long time
Was it clear that this provider takes pride in the appearance of his/her office?
Not really, it wasn't very clean
Does this provider offer any coupons, discounts or promotions?
Never. I don't think they care about helping their clients save money
Was this provider's office too cold?
No, it was fine
by Anonymous
April 11, 2011
Was this provider's office too cold?
Not at all, it was the perfect temperature
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Was it easy to make an appointment with this provider?
Yes
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
by Anonymous
March 10, 2011
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office too loud?
No, it wasn't too loud
Does this provider always put the customer first?
Yes, they always put customers first
by Anonymous
March 07, 2011
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