Robert Pitts, MD

Robert Pitts, MD
Carrollton Ear Nose & Throat 150 Clinic Ave Ste 201 Carrollton, GA 30117
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Consumer Feedback

(54 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Was this provider's staff friendly?
Yes
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Did this provider rush your appointment?
No
by Anonymous
September 23, 2011
The staff really knows what they're doing, and they know a lot about the company they work for. They're able to answer most of my questions, and the only ones they don't are the ones they need their boss's approval for. They always made sure that I wasn't in any pain. It was nice to see them treat their staff with so much respect. It was obvious that they had a good relationship with all of their staff members. I have more than once recommended them to my friends and people I've met. They are the best of the best! It was so nice to arrive and see many fully qualified staff members. I've gone to some places that were very understaffed and I've never had a good experience. This place had a great staff though, and I'll definitely be going back.
by Roxanne
September 20, 2011
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Did this provider have reasonable prices?
Yes
Were you able to relax during your appointment?
Yes, I was completely at ease
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
by Anonymous
September 19, 2011
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Did this provider have reasonable prices?
Absolutely!
by Anonymous
September 19, 2011
Did this provider use excessive foul language?
No
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Did this provider have reasonable prices?
Yes
by Anonymous
September 13, 2011
Was this ENT otolaryngologist's staff friendly?
Yes, they went above and beyond
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
by Anonymous
August 29, 2011
I am always so impressed with how quickly my calls are answered. I am never placed on hold. I have never been unable to see a doctor on the same day I call. The doctors and staff make every effort to make my family feel welcome. I am very thankful for this office.
by Cory Milam
August 29, 2011
Did this provider prominently display their diplomas or business license?
Yes
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Did this ENT Otolaryngologist promptly contact you with any test results?
I definitely don't think they called me as soon as they got them
by Anonymous
August 24, 2011
Their staff is very friendly and professional. They were very polite and helpful and made sure that I had everything I needed.
by woof
August 16, 2011
They've stayed open past their closing times many times when I've needed help. They've never turned me away when I've needed them. I don't know of anywhere else that would've taken better care of me. I had a great experience. I always have the best experience every time I have an appointment here. Although I have not had much to complain about, I have noticed that they strongly adhere to the customer is always right policy and if anything goes wrong make every effort to correct the situation.
by Jerri Haney
August 12, 2011
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