Sarah Polow, DO

Sarah Polow, DO
AdventHealth Medical Group Family Medicine at Health Depot 824 GI Maddox Pkwy Chatsworth, GA 30705
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Consumer Feedback

(20 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
4.5 star average for Value
Was this family doctor's staff friendly?
Friendly Enough
Did you experience unnecessary pain during your visit?
No
Does this provider leave you on hold for a long time when you call?
Yes, it never fails. I'm put on hold forever when I call
by Anonymous
July 27, 2011
Does this provider always put the customer first?
Yes, they always put customers first
Does this provider have helpful information available online?
Yes
Does this provider remember you by name?
Sometimes, but not always
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
by Anonymous
July 25, 2011
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Did this provider leave you unattended for an extended period of time?
Yes, I was left alone too long
Was this provider's office too cold?
No, it was fine
by Anonymous
May 09, 2011
Does this provider use current and safe equipment?
Yes
Were the waiting room chairs comfortable at this family doctor's office?
Yes
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
by Anonymous
April 27, 2011
Was this provider's office clean?
Yes everything was neat and sterile
Were the waiting room chairs comfortable at this provider's office?
Yes
Did this provider prominently display their diplomas or business license?
Yes
by Anonymous
March 28, 2011
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
by Anonymous
March 25, 2011
I've never had to worry about them being understaffed or not being able to help me right when I need it. They have a huge staff that's very knowledgeable and qualified. I was confident that they were using the latest treatment methods.
by nina
March 23, 2011
Does this provider always take that extra step to make you feel special?
No, I don't think they appreciate my loyalty
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did this provider seem up-to-date with the current advancements in their field?
Yes
by Anonymous
March 21, 2011
I was seen almost as soon as I walked in the door. I didn't have to reorganize my day around my appointment at all. I don't think I have ever been put on hold here for a long time and am so impressed with how quickly all of my questions are answered. There's nothing worse than having to wait on hold for a half an hour just to get someone to talk to you. The waiting room here is spacious. I never feel like I have to sit too close to someone or that it is overcrowded. This provider has helpful information available online, which is really convenient. They have a good website and online presence. The restrooms at this provider's office were clean and well-maintained. You could tell that they cleaned them regularly.
by Christy Sturgill
March 10, 2011
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous
March 04, 2011
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