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Christopher Chappel, MD

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Christopher Chappel, MD
Chappel Family Practice
(21 Reviews)
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222 Broadway, Suite 301 Kissimmee, FL 34741
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Consumer Feedback

(21 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Was the waiting area spacious?
Yes
Did this provider have reasonable prices?
Yes
Were you able to relax during your appointment?
Yes
Does this provider treat their staff well?
Yes, they treat their staff with respect
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
by Anonymous xxx.xxx.78.255
January 09, 2013
Were the waiting room chairs comfortable at this family doctor's office?
Yes
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Did this provider have reasonable prices?
Yes
by Mary C. xxx.xxx.129.8
January 02, 2013
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Are you going to visit this provider again?
If I need to, I'll return
Does this family doctor use current and safe equipment?
Fairly current
Were you able to relax during your appointment?
Yes
by wordworker xxx.xxx.214.175
September 27, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Fairly Easy
by Frank xxx.xxx.137.18
August 23, 2012
Is this provider's business conveniently located?
Yes, it is very conveniently located
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Was this family doctor's staff friendly?
Yes, they went above and beyond
by Anonymous
December 15, 2011
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Was it easy to find parking at this provider's office?
Yes, it was convenient
Was this provider's staff friendly?
Yes
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
by Anonymous
December 04, 2011
Their office was one of the quietest, most peaceful places I've ever visited. I was able to relax very easily. They always made sure that I wasn't in any pain. They were ready to see me when I showed up for my appointment. I never had to wait for them to show up. I am always so impressed with how quickly my calls are answered here. I am never put on hold for a long time and love knowing that if I have a quick question I won't have to wait a half hour through terrible music to get it answered. They're really great about taking their time with me, and they don't mind answering my questions. I've never felt like an annoyance to them no matter how many questions I have.
by Jose (Joe) A Diaz
October 10, 2011
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
by Anonymous
June 26, 2011
Does this provider ever overbook appointments here?
Sometimes, they should allow for more time in between appointments
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Does this provider adhere to the customer is always right policy?
Absolutely not!! They never listen to customers complaints and argue with them
Does this family doctor use current and safe equipment?
Yes
by Anonymous
May 20, 2011
I am disappointed in the manner your staff treats your/their patients. When I called to speak to Dr. Merriweather with a note of EMERGENCY I was thrown into the automated voicemail, and even though I called numerous times explaining my situation, I was treated the same way over and over and over again. I became quite frustrated and very sad to see that I am in a new facility full of disappointments. THIS DOESN'T LOOK GOOD FOR DR. CHAPPEL. It made me lose a lot of respect for them. The office was very easy to locate. I didn't have any trouble finding it at all. They briefly listened to me, but quickly downplayed everything I said or stopped paying attention. I'm usually somewhat sensitive to the cold, so I was a little worried that their office would be too cold, but it was fine. I was very comfortable the entire time.
by Susan Chang
May 04, 2011
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Map and Directions
222 Broadway, Suite 301, Kissimmee, FL 34741