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Bruce Berenson, MD

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Bruce Berenson, MD
(7 Reviews)
- Delray Beach, FL 33446
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Consumer Feedback

(7 Reviews)
Service
3.5 star average for Service
Environment
4.5 star average for Environment
Expertise
3.5 star average for Expertise
Recommended
4.5 star average for Recommended
Staff
4 star average for Staff
In my opinion, Doctor Bruce Berenson (Delray Beach, FL) over-prescribes, over-tests, and requires unnecessary visits and tests all in an attempt to bill more and take advantage of his patients. What follows are actually events that unfolded which led to him no longer being my doctor.
I canceled my yearly visit because of the Covid-19 pandemic and he insisted, even though I was perfectly healthy, that I come into the office for an appointment for the sole purpose of renewing my prescriptions (all of which I’ve had prescribed for years). I called 4 times to get a particular script written which I rely upon. He wouldn’t mail it to me and I still had to go into the office to physically pick it up, which is exactly what I was trying to avoid given the pandemic and the guidance we were given.
He finally wrote the prescriptions and got them wrong. I complained it was wrong and they denied they were wrong, twice. They also lied and said that he didn’t write it them for me last year. The bottom line is that he lied and was wrong. I can prove it because he actually helped me get it from Canada last year.
He finally got it correct but still made me physically pick it up instead of him calling it in to the pharmacy.
I am healthy for my age and I see other specialists twice a year. Doctor Berenson insisted I see him twice a year as my primary physician, even though that would only result in redundant tests to which he has the opportunity to utilize the tests given by the specialists. In my opinion, the only reason to insist on this is to pad his pockets by billing more.
To cap it all off, he has over-billed and over-prescribed my wife several times. She has had to follow up with them multiple times to be refunded because they did not report to insurance that she had paid the co-pay.
It’s likely that his other patients are probably getting the same over-treatment and over-billing. The sad part is that most are elderly and may not be able to figure it out themselves. They may have no idea!
This has truly been a terrible experience and it’s sad that he is still seeing patients. I urge you to go to a different doctor and save yourself the time and trouble.
Very truly,
Mark R
by Mark R xxx.xxx.127.58
May 25, 2020
Did this doctor answer all of your questions?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this doctor's staff friendly?
Yes, they went above and beyond
Was this doctor friendly?
Extremely Friendly
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely
by ROSALINDA G. MILAN xxx.xxx.127.8
October 02, 2014
Did you leave the office feeling satisfied with your visit?
Yes
Does this doctor use current and safe equipment?
Yes
Were the waiting room chairs comfortable at this doctor's office?
They were average
Was this doctor's staff friendly?
Friendly Enough
Does this provider use current and safe equipment?
Yes
by Anonymous xxx.xxx.222.144
July 15, 2014
I found the doctor entered inaccurate medical information in my records and had to review what was in the computer on my history and had to correct a number of items that were wrong. A nurse called me with inaccurate blood test results where they said "everything was OK" but they did not know they had received INCOMPLETE and/or incorrect results from the lab. The doctor did not review to see if the results were correct. I complained their office and the doctor was negligent and not paying attention to details. After my complaints, doctor sent me a letter to find another PCP.
by Martin Kaye xxx.xxx.75.191
October 16, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous xxx.xxx.10.147
March 26, 2012
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
by Anonymous
December 09, 2011
Were you able to relax during your appointment?
Yes, I was completely at ease
by Anonymous
July 07, 2011
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-, Delray Beach, FL 33446