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Cesar O'Phelan, MD

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Cesar O'Phelan, MD
(18 Reviews)
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7100 W 20th Ave Ste 513 Hialeah, FL 33016
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Consumer Feedback

(18 Reviews)
Service
3 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
3.5 star average for Recommended
Value
3 star average for Value
I showed up on time for my appointment but they weren't even there yet. I had to wait quite a while for them and my entire day's schedule was messed up. I was treated terribly. I'm absolutely positive that I would have gotten better service anywhere else. I was not satisfied with my visit with this provider; I felt confused and uneasy when I left. I'm never going back to this doctor.
by Anonymous xxx.xxx.220.18
March 23, 2013
Dr Ophelan has a chip on his shoulder. I went to see him two times for naseau and stomach issues. First of all he sits down at his desk like if he was superior over you. Then when i try to explain my story of the pain and frustration I was going thru he would just simply talk over me after only a few words he would stop me and rudely say thats not what I ask you and then proceed to say we are not talking about that yet. He spoke for about 20 mins of what he thought could be the issue and I said maybe one sentence. He then ask me if i have had black stools and I said yes and he plainly said to me are you sure? Probably not that is rare. I couldn't believe it, last time i check you were not in the restroom with me. Then he continue to talk down to me when i told him, I have seen another gastroenterologist and he ran some test and he said why did you bring them with you. i told him i can come by and bring them and he then told me to make sure I didn't omit any of the information. Why would I do this I wanted help and I was searching for answers? After this visit i never wanted to see this man again but he order labs for me so out of desperation i went to have my blood drawn at lapcorp and when i called lapcorp they would not release the results to me so i call his office to get my results over the phone and they told me NO?? So I was still really understanding I said I would come by and pick up MY LAB from there office and they told me NO?? The office said I had to pay another copay to see the doctor for MY LAB RESULTS. So ask the office if I should wait to have the xray first and then come in for both results and the girl said the doc wants to follow up on the LABS no sense of directions. So I went along with that I come to office a second time and this time it was a higher copay because my insurance was not checked properly by the office although i was specifically told by the office the doctor was in-network, I was desperate so i paid the difference to see the doctor, as soon as I saw the doctor he told me was the result he received from the other dr where fax over incomplete and that I was suppose to call them like he told me the last time and that its that doctors office fault not his. I told him if he was not able to assist me with incomplete records I wanted my money back for the visit he said okay and then he proceed to tell me well then this is not going to work, I'll give you your money back and you would I have to see someone else. This man seems like he is so fed up with his profession and he doesn't show that he truly cares about what his patience are going thru. I am 30 year old woman so maybe he though I was high on fast food and that I just had a tummy ache so he didn't take me serious. Im the opposite of that I eat organic fresh foods daily and I hardly complain. Recently I was diagnose with crohn's disease by another gastroenterologist we are working together to fight this thing he is a really caring and understanding doctor and there office nurse does provide you with your test results over the phone or they can mail them to you. If you are the type of person that question things related to your health and do alot of research don't go to him he will not have patience for you and he will not show you sympathy or that he really cares. If you are going thru gastro issues please keep searching for another doctor don't waste your time and money with this doctor. I never write reviews but I was in shock by how i was treated by this doctor. I hope by writing this review I can help someone else.
by Lori xxx.xxx.220.18
March 21, 2013
Did this provider rush your appointment?
No
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Was this provider late to your appointments?
No, they were on time
by JCM xxx.xxx.52.109
February 12, 2013
I have knowned Dr. O'Phelan for about 30 years as a GI nurse. He is most professional and is good at his craft. Takes time to talk to you and the office follows up. Great care
by Judy xxx.xxx.151.240
November 26, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.131.147
August 07, 2012
Did they follow up with you after your appointment?
No. I still haven't talked to them.
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did this provider listen to your input and concerns?
Somewhat. But I mostly felt ignored.
by Anonymous
December 09, 2011
Are you going to visit this provider again?
Not if my life depended on it
Did you have to wait long after you arrived for your appointment?
Yes, I had to wait quite a while
by Anonymous
June 02, 2011
Not only were they able to provide everything they promised me, they went above and beyond and exceeded my expectations. Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable. It is obvious that their office is cleaned regularly. It was fantastic.
by Teresa Poyato
May 25, 2011
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Map and Directions
7100 W 20th Ave Ste 513, Hialeah, FL 33016