They've never dismissed any of my concerns as unimportant, and take every concern of mine very seriously. Whatever cologne they were wearing was one of the best I've ever smelled. It made my experience that much more enjoyable. They always dress so professionally here, the entire staff obviously makes an effort to look their best and maintain a very professional appearance. Every time I come here they always remember me by name and greet me as soon as I walk in the door, even if it's been months since my last appointment. They are so thoughtful and amazingly sweet, I just love this place.