Scott Posgai, MD

Scott Posgai, MD
Primary Care Specialist 7479 Conroy Rd Ste A Orlando, FL 32835
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Consumer Feedback

(18 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Was this family doctor friendly?
Extremely Friendly
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
by Anonymous
December 25, 2011
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Was this provider's office too cold?
Not at all, it was the perfect temperature
Does this provider remember you and your circumstances at every appointment?
Yes
by Anonymous
October 25, 2011
Did this provider have an entertaining selection of waiting room magazines?
Somewhat, but they need a bigger selection
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Was this provider's office clean?
It was satisfactory
by Anonymous
September 30, 2011
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Did this provider have an entertaining selection of waiting room magazines?
Yes
Are you going to visit this provider again?
Without a doubt!
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
by Anonymous
August 01, 2011
They were very sympathetic to my situation, and made me feel cared for. I knew that I could count on them at all times. Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable. I really admire them for being more than willing to ask for help from other professionals in the field when they don't have an answer to my question. They aren't even slightly arrogant, and I'm confident they always have my best interest at heart. They were so kind and attentive to me. I didn't have to worry about them arguing with me, or contradicting what I had to say, which has been a problem for me at other places.
by Mom2tc
May 26, 2011
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Were the waiting room chairs comfortable at this provider's office?
Yes
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
by Anonymous
March 16, 2011
Was the waiting area spacious?
No, multiple people had to stand
by Anonymous
March 15, 2011
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
by Anonymous
February 28, 2011
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