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Susan Hoffmann, MD

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Susan Hoffmann, MD
First Coast Family Care Prctc
(25 Reviews)
> Get Phone Number & Directions
8011 Merrill Rd Ste 15 Jacksonville, FL 32277
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Consumer Feedback

(25 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
3.5 star average for Value
Are you going to visit this provider again?
Without a doubt!
Did this provider seem irritated to be working with you?
No, they were polite
by Anonymous xxx.xxx.229.214
October 09, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Stacey xxx.xxx.125.119
April 06, 2012
Clean waiting room. Could get wifi or coffee. Nice office, staff and Docters.
by Robert
January 09, 2012
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Does this provider treat their staff well?
Yes, they treat their staff with respect
by Anonymous
October 11, 2011
Was this provider's office too loud?
No, it wasn't too loud
Would you recommend this internist to others?
Yes
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Does this provider treat every client equally?
Yes, they don't show favoritism
by Anonymous
September 27, 2011
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
by Anonymous
September 22, 2011
I never had to doubt their qualifications. They made their credentials completely obvious, which made me feel a lot safer. I could tell that they took pride in their office's appearance. It was very well organized and well taken care of. I wish they had a few more staff members on hand. They weren't severely understaffed but it was obvious they could've used more help. I had a great experience here and will most definitely refer them to others in need of an internist. I was left in the appointment room by myself, but they eventually returned.
by Tami
September 22, 2011
I am going to refer everyone I know here. I absolutely love this place. I never have to worry about them overbooking appointments. They definitely believe in quality over quantity here and it is much appreciated. I've been other places that left me unattended for quite awhile, but not here. They would never leave me unattended and they always go the extra mile to make me feel cared for. They are an absolute expert in the field. I would never feel unsafe or apprehensive in their care. I really admire them for being more than willing to ask for help from other professionals in the field when they don't have an answer to my question. They aren't even slightly arrogant, and I'm confident they always have my best interest at heart.
by Chuck
September 16, 2011
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
by Anonymous
September 15, 2011
Whenever I make an appointment, I'm always confident that they're going to be ready for me at my scheduled time. At other places I've been to, it's always bothered me when they postpone my appointment, but they've never done that here. I will definitely refer my friends and family here. They were great and I think more people should know about them. I don't know of anywhere else that would've taken better care of me. I had a great experience. They have really great customer service here. They always put their customers first, regardless of the situation.
by Richard Powell
August 29, 2011
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Map and Directions
8011 Merrill Rd Ste 15, Jacksonville, FL 32277