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Joseph Pennington, MD

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Joseph Pennington, MD
Delaware Electrophysiology and Cardiology,P.A.
(22 Reviews)
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2600 glasgow Ave Suite 104 Newark, DE 19702
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Consumer Feedback

(22 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
Does this provider remember you and your circumstances at every appointment?
Yes
Were the waiting room chairs comfortable at this cardiologist's office?
Yes
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
by Vince xxx.xxx.206.160
February 25, 2013
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Does this provider have helpful information available online?
Yes, they have a great website and are present in many online directories
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous xxx.xxx.181.104
February 20, 2013
Did you leave the office feeling satisfied with your visit?
Completely!
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
by Irving xxx.xxx.85.31
February 06, 2013
Does this provider remember you and your circumstances at every appointment?
Yes
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
by Anonymous xxx.xxx.156.118
January 22, 2013
Did you feel safe in this provider's care?
Yes
Did this provider prominently display their diplomas or business license?
Yes
by Anonymous xxx.xxx.195.52
January 07, 2013
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
by Anonymous xxx.xxx.255.187
October 01, 2012
The restrooms at this provider's office were clean and well-maintained. You could tell that they cleaned them regularly. They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows. One thing I noticed about their office was how absolutely fantastic it smelled. They must clean or sanitize all the time.
by sab
January 01, 2012
Did this provider seem up-to-date with the current advancements in their field?
Yes
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Did you experience unnecessary pain during your visit?
No
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Is this provider easy to reach in an emergency?
Somewhat, they eventually called me back
by Anonymous
September 26, 2011
I don't think I have ever been put on hold here for a long time and am so impressed with how quickly all of my questions are answered.
I'm always amazed at how considerate and concerned they are for my well-being. Their advice is always wonderful and completely unbiased. They always make sure to return my phone call as soon as possible. They've never left me waiting. I feel like they go out of their way to accommodate my schedule. Dr. Pennington has a very reassuring and respectful manner when discussing health issues.
by Bethc
September 12, 2011
Did this provider's staff seem to respect him/her?
Absolutely not. They were always complaining about him/her
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did this provider prominently display their diplomas or business license?
Yes
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
by Anonymous
May 10, 2011
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Map and Directions
2600 glasgow Ave Suite 104, Newark, DE 19702