River Valley Pediatric Dentistry

River Valley Pediatric Dentistry
River Valley Pediatric Dentistry 3421 Old Greenwood Rd. Fort Smith, AR 72901
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Consumer Feedback

(34 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Were you able to relax during your appointment?
Yes
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Was this provider late to your appointments?
No, they were on time
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
by Anonymous
December 30, 2011
Did this dentist allow you to regularly rinse your mouth during your procedure?
Absolutely, I was able to rinse every few minutes
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
by Anonymous
November 30, 2011
They always take that extra step to make me feel special. I always enjoy my appointments here. Although I have never had much to complain about I know that they always adhere to the customer is always right policy here. They take every complaint very seriously and strive to ensure that clients leave satisfied with their visit each and every time. I was completely at ease during my appointment here. They went to great lengths to make sure I was completely relaxed and comfortable the entire time. It's really important to me to have a comfortable chair to sit in during my dental procedure, and their chairs were very comfortable. It was nice to be able to be comfortable during my entire procedure.
by Melissa Stacy/Michaela
September 28, 2011
Their staff is very friendly and professional. They examined my teeth very thoroughly to make sure they didn't miss anything. It was nice to know when I left that everything had been taken care of. The office was easy enough to find. The restrooms were very well-stocked at this provider's office. They always have toilet seat covers, paper towels and toilet paper and never run out. I had to wait for a little while after I arrived for my appointment, but I've had to wait longer at other places.
by lora
August 15, 2011
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
by Anonymous
August 14, 2011
The waiting area here is extremely spacious. There is never overcrowding and everything is spaced appropriately. I love when I leave the dentist and I'm able to feel how much cleaner my mouth is, and I definitely felt that after my appointment here. They are always prepared for my appointment and remember everything about me. They have some of the cleanest dental equipment I have ever seen. They make an extra effort to make sure they only use the best for their patients. I was worried that I was going to be in a lot of pain when I left my appointment, but I wasn't at all. I felt absolutely fantastic and my mouth felt very clean.
by fljrfan
August 02, 2011
I would definitely recommend them to my loved ones. I was so happy with their services. I love that they are always more than happy to answer my questions, and actually welcome questions. I've felt awkward at some other places I've visited when I've tried to ask a lot of questions, but not here. Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable. One of the first things I noticed about this business was the level of detail and attention to make the building handicap-accessible. Even the bathrooms were designed to be accessible with doors wide enough to accommodate wheelchairs and grab bars in the stalls. You could tell they really made an effort to accommodate people with all different needs. They keep the restrooms well-stocked here, and not just with the basics. There is mouthwash, lotion and other amenities. You can tell they want their clients to be as comfortable as possible.
by kchellbe
July 06, 2011
Was the toothpaste used during your cleaning enjoyable?
Absolutely, it was fantastic!
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Was it easy to make an appointment with this provider?
Yes! It was effortless!
by Anonymous
June 23, 2011
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Did your teeth cleaning feel rushed?
Not at all. They took their time and made sure I was satisfied
Have the fillings, crowns, or veneers you've received lasted?
Yes, they lasted as long as they were supposed to
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Would you recommend this dentist to others?
I Already Have
by Anonymous
June 09, 2011
Is this provider's business conveniently located?
Sort of, but its pretty far away from everything
Do you trust this dentist to only recommend dental procedures you need?
Yes, I trust them
Was this provider's staff friendly?
Friendly Enough
Was this dentist friendly?
Yes
by Anonymous
May 28, 2011
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