Heidi Muncy

Wellness.com Featured Provider
Heidi Muncy
SCL Health Medical Group - Quail Creek Office

(303) 673-1570

Fax (303) 673-1331 2055 West 136th Avenue Unit B118 Broomfield, CO 80023
Add a Review

Consumer Feedback

(28 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
They make sure to treat all their clients equally and without favoritism. I've always hated it when I've seen favoritism going on at other places I've visited. It's nice that it doesn't happen here. They were somewhat easy to reach in an emergency. They didn't answer the call at first, but did eventually call me back. I don't think I have ever been put on hold here for a long time and am so impressed with how quickly all of my questions are answered. There's nothing worse than having to wait on hold for a half an hour just to get someone to talk to you. They gave me sufficient information to make a decision about my treatment plan. This provider has no helpful information available online, apart from their address and phone number. They just have a basic listings page.
by Colin Pence
October 05, 2011
I never have to worry about them overbooking appointments. They definitely believe in quality over quantity here and it is much appreciated. The restrooms at this office were spotless. It smelled amazing in there and looked immaculate. I don't think I have ever been put on hold here for a long time and am so impressed with how quickly all of my questions are answered. There's nothing worse than having to wait on hold for a half an hour just to get someone to talk to you. Has never tried to sell me unnecessary drugs. Dr. comes in to see you right away not just nurses and interns. high level of care and compassion.
by yeah
October 03, 2011
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous
July 27, 2011
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Would you recommend this provider to others?
Yes
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
by Anonymous
July 15, 2011
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Was this family doctor friendly?
Extremely Friendly
by Anonymous
June 27, 2011
Was this family doctor friendly?
Extremely Friendly
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Does this provider welcome questions?
Yes, they don't mind answering my questions
by Anonymous
May 24, 2011
I could tell that they took pride in their office's appearance. It was very well organized and well taken care of. They always made sure that I wasn't in any pain. I was confident that they were using the latest treatment methods. I really admire them for being more than willing to ask for help from other professionals in the field when they don't have an answer to my question. Dr. West listens and takes my thoughts seriously. I'm confident he always has my best interests at heart. It is so refreshing to see a provider that you can tell truly cares about their appearance. They strive to maintain a professional appearance and look their best at all times.
by Penny Petersen
May 02, 2011
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did you experience unnecessary pain during your visit?
No
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
by Anonymous
April 26, 2011
Add a Review
Primary Specialty

General Practitioner

Practice SCL Health Medical Group - Quail Creek
Gender Female
Certification National Commission on Certification of Physician Assistants
Business Hours
Monday:7:00 AM - 5:00 PM
Tuesday:7:00 AM - 5:00 PM
Wednesday:7:00 AM - 5:00 PM
Thursday:7:00 AM - 5:00 PM
Friday:7:00 AM - 5:00 PM
Saturday:Closed
Sunday:Closed