John Gustafson, MD

John Gustafson, MD
Ventura County Obstetric & Gyn 2795 Loma Vista Rd Ventura, CA 93003
Add a Review

Consumer Feedback

(36 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. I was so impressed with the personal interest shown to me by all the staff. All my questions were answered, and I feel a lot more confident and hopeful about the future. Kim is such a lovely person, even over the phone she is so endearing. When I gave my name she automatically knew who I was. My immeasurable thanks to Dr. Gus, such a kind person.
by Elba Garcia xxx.xxx.167.224
April 03, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
by Anonymous xxx.xxx.149.82
March 19, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.220.102
March 09, 2012
The staff really knows what they're doing, and they know a lot about the company they work for. They're able to answer most of my questions, and the only ones they don't are the ones they need their boss's approval for. I love how attentive they are here. Even when notified that they have a personal phone call, they always wait to take it later. Their full attention is always on me and it makes me feel special. Although I have never had much to complain about I know that they always adhere to the customer is always right policy here. They take every complaint very seriously and strive to ensure that clients leave satisfied with their visit each and every time.
by Katie
February 28, 2012
They are an absolute expert in the field. I would never feel unsafe or apprehensive in their care. I love how attentive they are here. Their full attention is always on me and it makes me feel special. I've waited longer at other offices, but I was hoping to be seen sooner.
by Chery
January 26, 2012
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
by Anonymous
January 16, 2012
Was this OBGYN able to answer all of your obstetric or gynecological questions?
Yes, they seemed very knowledgeable
Did this provider answer all of your questions?
Yes
Did this provider listen to your input and concerns?
Yes
Did this provider seem up-to-date with the current advancements in their field?
Yes
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous
November 28, 2011
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Does this provider always put the customer first?
Yes, they always put customers first
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did this OBGYN pressure you to use certain birth controls or medications?
No, not at all
by Anonymous
October 28, 2011
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Are you going to visit this provider again?
Without a doubt!
by Anonymous
October 13, 2011
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Was the waiting area spacious?
Yes
Did they follow up with you after your appointment?
Yes.
Did this OBGYN promptly notify you about any test results?
Yes, they were fairly prompt
Was this provider's staff friendly?
Yes
by Anonymous
October 04, 2011
Add a Review