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Steve Novak, MD

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Steve Novak, MD
Novak Urgent Care
(38 Reviews)
> Get Phone Number & Directions
80545 US Highway 111 Indio, CA 92201
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Consumer Feedback

(38 Reviews)
Service
3 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3.5 star average for Recommended
Value
3 star average for Value
Did the staff make you feel uncomfortable when you called with questions or concerns?
Yes, they made me feel like I shouldn't have called
Does this provider adhere to the customer is always right policy?
Sometimes, but not always
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Does this family doctor use current and safe equipment?
Yes; the equipment is very advanced!
Is this business handicap-accessible?
Yes, it was handicap-accessible
by Anonymous
June 28, 2011
Does this provider welcome questions?
Yes, they don't mind answering my questions
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Did this provider ever postpone your appointment?
No, they never postpone my appointment
by Anonymous
June 23, 2011
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
by Anonymous
June 06, 2011
Was this provider's staff friendly?
Yes
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Did this provider have an entertaining selection of waiting room magazines?
Yes
by Anonymous
May 24, 2011
Was this provider sympathetic to your situation?
Not at all. It was obvious they didn't care about me
Was this family doctor friendly?
Not at all
Was it clear that this provider takes pride in the appearance of his/her office?
Not really, it wasn't very clean
Are you confident that this provider will continue working with you until a solution is reached?
Not at all, I feel like they're constantly ready to give up on me
by Anonymous
May 10, 2011
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
by Anonymous
April 13, 2011
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Would you refer this provider to a family or friend?
Yes
How would you compare this provider to others in his/her field that you have visited?
Fairly Average
Would you recommend this provider to others?
Yes
by Anonymous
April 11, 2011
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
by Anonymous
March 28, 2011
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Map and Directions
80545 US Highway 111, Indio, CA 92201