Craig Kraffert, MD

Craig Kraffert, MD
Redding Derm 2107 Airpark Dr Redding, CA 96001
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Consumer Feedback

(50 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
It was nice to hear how much the staff respected them. It made me that much more confident that I was under the care of a professional. I always have the best experience every time I have an appointment here. Although I have not had much to complain about, I have noticed that they strongly adhere to the customer is always right policy and if anything goes wrong make every effort to correct the situation. I've never had to worry about them being understaffed or not being able to help me right when I need it. They have a huge staff that's very knowledgeable and qualified. The doctor and staff really went out of their way to make me feel welcome. They were so friendly! I will absolutely return. I had an amazing experience, and they were by far the best I've ever seen.
by CHIP1390 xxx.xxx.62.36
December 18, 2013
As of oct. 2013,i went to see Dr. Kraffert about a spot on the upper side of my nose. after looking at it he prescribed some cancer cream for it. the doctor went step by step to let me know what was going on and what he was going to do for me. as anyone would be I was scared of cancer. My medical provider would not cover this type of prescription and I could not afford it on my own. So I told the Dr. and he fought and fought several times with the insurance co. until he got my medication 100% paid for. after using this cream as he told me to do, I went back on my last visit as always he would give me so much confidence that everything was going to be fine and that my nose is doing great!!!!!
So once again I thank you Dr. Kraffert for all of the determination and getting me the medicine and the moral support I needed through all of this. I would highly recommend Dr.Kraffert for all of your dermatology needs! He as well as all of his staff is very professional and friendly!
Kathryn Edwards
by Kathryn Edwards xxx.xxx.177.142
November 24, 2013
I would recommend Redding Derm to anyone and everyone! From the moment I arrived in the beautiful waiting room I was greeted with a smile and warm welcome by the sweet staff, I didn't wait long at all before I was taken back and greeted by Dr. Kraffert, he was so kind and welcoming and made me feel comfortable, in fact, he is probably the nicest doctor I have ever met! He explained what was going on thoroughly and he did a wonderful job! I left feeling reassured and happy and I wouldn't go anywhere else. Thank You Redding Derm and Dr. K!
by K.D xxx.xxx.225.101
November 22, 2013
I have been going to Dr. Kraffert for years and have been very pleased with the level of care I have received. Dr. Kraffert is a professional who takes his job seriously. He wants to be sure the treatment(s) he performs are done correctly. He is honest with his diagnosis, if he feels the condition does not need treatment he tells me so, indicating to me that he cares about the true needs of the patient, not the money to be made. He has a pleasant demeanor, he explains the problem and the treatment to me thoroughly. His staff is always friendly. I can usually get an appointment quickly and never have a very long wait to be seen. His office is always clean and well organized.
by S. Pappas xxx.xxx.120.75
November 21, 2013
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Is this provider's business conveniently located?
Yes, it is very conveniently located
Does this provider give unbiased advice?
Yes
by Anonymous xxx.xxx.53.129
November 19, 2013
I could tell that they took pride in their office's appearance. It was very well organized and well taken care of. The restrooms were very well-stocked at this provider's office. They always have toilet seat covers, paper towels and toilet paper and never run out. I will absolutely return. I had an amazing experience, and they were by far the best I've ever seen. Not only did I find a parking spot right away, but I knew my car was safe because the spots were designated and close to the entrance. I loved how friendly the staff was. They gave me such a warm welcome.
by Mary Huggins xxx.xxx.27.38
November 14, 2013
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
by redding_girl xxx.xxx.142.118
January 31, 2013
I am very happy with my experience at Redding Derm. I was seen on time, treated with respect, and most importantly, my skin concerns were addressed. I'll be back for a routine check-up!
by TJR xxx.xxx.233.58
January 29, 2013
For more than 10 years, Dr. Craig Kraffert has been my dermatologist. He and his staff are always friendly and helpful. Whether I am seen by Dr. Kraffert or Lindsey Miller, I know my skin care concerns will be addressed in a professional, competent manner. I feel confident knowing ReddingDerm provides my entire family with the best possible skin care in Northern California. I highly recommend ReddingDerm. Thanks, Dr. K!
by ALouise xxx.xxx.50.32
January 29, 2013
Worst experience of my life. The main doctor was a sexist who turned to my husband and said that my opinion,the patient, didn't matter only his. He didn't talk directly to me. I told him when he walked in and told me I was wasting my time there that it offended me and broke down any trust in him he completely dismissed it and argued instead of examining me. I was there to follow up on a removal of a serious tumor and he dismissed it before he even looked over it once. As he left he turned to my husband and insulted me. He's immature and unprofessional. I checked several sites before posting to this one and there are many other cases of patients being mistreated and neglected in diagnoses.
by Renae C xxx.xxx.85.146
January 23, 2013
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