Bonnie Nickel, MD

Bonnie Nickel, MD
750 Las Gallinas Ave Ste 114 San Rafael, CA 94903
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Consumer Feedback

(25 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.117.139
May 09, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Noor xxx.xxx.196.22
May 08, 2012
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Does this provider promptly return your phone calls?
Yes
Did you experience unnecessary pain during your visit?
No
by Anonymous
November 26, 2011
They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have. They were by far one of the best I've ever seen in their field. It was obvious that they've been exceeding their clients' expectations for many years. Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable. They go out of their way to make everyone feel equally respected and cared for. I've seen client favoritism at some of the other places I've been, and I really appreciate the extra effort they make to avoid that here. I felt that they really valued my health and happiness because they followed up even after my appointment just to check up on me. It was such a nice gesture that made a huge difference.
by Anonymous
November 08, 2011
She never has that typical, annoying music playing here. If they do play music it is soothing and appropriate for the setting. I didn't have to wait very long before I was in with the doctor. She is very kind and caring, and she stays open past her closing time to help anyone who needs her. She wouldn't deny anyone that needed help. I know I can always count on Dr. Nickel--she is very knowledgeable and forthright.
by Anonymous
November 07, 2011
Was it easy to make an appointment with this provider?
Yes
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by Anonymous
October 20, 2011
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Did you feel safe in this provider's care?
Yes
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
by Anonymous
September 27, 2011
Did this provider have an entertaining selection of waiting room magazines?
No, there weren't many to choose from
Did this provider listen to your input and concerns?
Yes
Does this provider ever overbook appointments here?
Sometimes, they should allow for more time in between appointments
by Anonymous
September 20, 2011
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Did you experience unnecessary pain during your visit?
No
Does this provider use current and safe equipment?
Yes. Everything was recently upgraded
by Anonymous
September 14, 2011
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
Did this provider use excessive foul language?
No
Did you feel safe in this provider's care?
Yes
by Anonymous
August 01, 2011
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