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Michael Saitta, MD

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Michael Saitta, MD
Arthritis Center Of The Ozarks
(21 Reviews)
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6 W Sunbridge Dr, The Arthritis Ctr Of Ozark Fayetteville, AR 72703
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Consumer Feedback

(21 Reviews)
Service
3.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Is this business handicap-accessible?
Yes, it was handicap-accessible
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Is this provider easy to reach in an emergency?
No. It took me several times to get through.
Does this provider adhere to the customer is always right policy?
No, it is their way or the highway
Would you refer this provider to a family or friend?
Yes
by Anonymous
February 02, 2012
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Were the waiting room chairs comfortable at this provider's office?
Extremely comfortable; I could have fallen asleep
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
by Anonymous
November 16, 2011
Does this provider welcome questions?
Yes, they don't mind answering my questions
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Was this provider's staff friendly?
Yes
Were the waiting room chairs comfortable at this provider's office?
They were average
Does this provider always put the customer first?
Somewhat, but I didn't feel like they cared about my needs
by Anonymous
September 15, 2011
Did this provider have an entertaining selection of waiting room magazines?
Yes
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Does this provider offer flexible appointment times?
Yes
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
by Anonymous
August 10, 2011
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Was the waiting area spacious?
No, but I can always find a seat
by Anonymous
August 09, 2011
Was this provider's staff friendly?
Yes
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Were you able to relax during your appointment?
Yes, I was completely at ease
by Anonymous
August 09, 2011
Was it easy to make an appointment with this provider?
No, it took a while
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
by Anonymous
August 09, 2011
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Does this provider offer flexible appointment times?
Somewhat, but it's still difficult to get an appointment
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
by Anonymous
July 05, 2011
Everyone in my community knows that they are the absolute best in the field. I've been other places that left me unattended for quite awhile, but not here. They would never leave me unattended and they always go the extra mile to make me feel cared for. I didn't experience any unnecessary pain during my visit, and I was amazed at how much better I felt after I left. They offer the best pricing I've ever seen. I couldn't believe how little I ended up having to pay. One thing I noticed about their office was how absolutely fantastic it smelled. They must clean or sanitize all the time.
by JANA
June 02, 2011
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did this provider have bad breath?
No I've never had any complaints
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Does this provider remember you and your circumstances at every appointment?
Yes
by Anonymous
March 18, 2011
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Map and Directions
6 W Sunbridge Dr, The Arthritis Ctr Of Ozark, Fayetteville, AR 72703