Deborah Dykema, DO

Deborah Dykema, DO
Wellness Center 20045 N 19th Ave Blld 9 Phoenix, AZ 85027
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Consumer Feedback

(37 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
2.5 star average for Value
I felt a little pressured to buy products, but it wasn't overbearing. Still, I wish they had been a little more professional. Getting a convenient appointment time with them is almost impossible. They have really weird availability and I always have a hard time making an appointment. Don't call this provider if you're in a hurry. Every time I call I have to wait on hold forever. I think I got a gray hair the last time I was waiting. I was pretty surprised with how far away this business was from everything. It took me forever to get there and I kept getting lost. I have never seen a coupon for this provider, nor do they ever have specials or promotions going on. I don't think they like to help people save money. When I went on my annual physical I had to wait over an hour because I was there before my scheduled appointment time and it was an hour after my scheduled appt that I was finally seen. I am overweight and when I discussed my weight concerns with her all she did was give me a poorly copied handout, that you could hardly read, that had a recommended food list. Also, Her office receptionist is rude and unhelpful on the phone. The Dr. ordered some labs and I had them sent to her office, good luck ever getting the results. The lady on the phone was very rude to me and wouldn't give even say if they were normal or abnormal. Also I was given a script for antibiotics and went home and misplaced the script, they made me come back and pay for another office visit to get a new script even though I had just been in their office.
by doesnotlikeheroffice
May 10, 2011
I am always so impressed with how quickly my calls are answered here. I am never put on hold for a long time and love knowing that if I have a quick question I won't have to wait a half hour through terrible music to get it answered. I am going to refer everyone I know here. I absolutely love this place. I haven't seen any coupons or discounts for this provider's office, but I haven't really looked. They never mention anything about promotions when I'm there.
by Debbie F.
April 29, 2011
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Was this provider's office clean?
Yes everything was neat and sterile
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did this provider answer all of your questions?
Yes
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
by Anonymous
April 19, 2011
Were the waiting room chairs comfortable at this provider's office?
They were average
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Is this business handicap-accessible?
Yes, it was handicap-accessible
by Anonymous
April 14, 2011
Would you recommend this provider to others?
Yes
Were the waiting room chairs comfortable at this general practitioner's office?
They were average
Was it easy to make an appointment with this provider?
Yes
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Were you able to get answers to simple questions from this provider without scheduling an appointment?
No, this provider rarely answers questions over the phone
by Anonymous
March 31, 2011
I wish she would move to east Texas............I miss her services
by kandy
March 23, 2011
Did you feel safe in this provider's care?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Does this provider give unbiased advice?
Yes
Does this provider treat their staff well?
Yes, they treat their staff with respect
by Anonymous
March 18, 2011
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