Walter Van Helder, MD

Walter Van Helder, MD
New Pioneer Medical 1150 N Country Club Dr Ste 1 Mesa, AZ 85201
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Consumer Feedback

(21 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
5 star average for Value
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.115.151
July 30, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.100.195
July 04, 2012
You will have a long wait. I sat for about an hour and I had an appointment. No water in the exam rooms for washing hands. They do have sinks. He didn't wash his hands before the exam. I find that odd.
by overloaded xxx.xxx.82.226
March 26, 2012
Does this provider promptly return your phone calls?
Yes
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Does this family doctor use current and safe equipment?
Yes
by Anonymous
January 31, 2012
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
Was it easy to make an appointment with this provider?
Yes
by Anonymous
December 06, 2011
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Was this family doctor friendly?
Yes
Was this provider's staff friendly?
Yes
by Anonymous
October 25, 2011
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
by Anonymous
September 23, 2011
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Does this provider remember you by name?
Sometimes, but not always
Does this provider always put the customer first?
Yes, they always put customers first
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
by Anonymous
September 12, 2011
Does this provider remember you and your circumstances at every appointment?
Absolutely not! I constantly have to repeat and re-explain my situation!
by Anonymous
August 31, 2011
Not only did I find a parking spot right away, but I knew my car was safe because the spots were designated and close to the entrance. I was given a polite greeting when I walked in. It was nice to be acknowledged. I couldn't believe how knowledgeable and well-informed the staff was. They were able to answer all my questions, except the ones they needed to have their boss's input on. It was great to be able to talk to such a skilled staff. They were very polite and helpful and made sure that I had everything I needed.
by Maren
August 30, 2011
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