Michael Hilman, MD

Michael Hilman, MD
Hilman Family Clinic 12 Medical Ln Conway, AR 72034
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Consumer Feedback

(23 Reviews)
Service
4 star average for Service
Environment
5 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Fairly Easy
by Hannah xxx.xxx.163.98
April 13, 2012
Do you feel that you could have received better service somewhere else?
No, I don't think so
Was this family doctor's staff friendly?
Yes
Did you have to wait long after you arrived for your appointment?
Yes, I had to wait quite a while
by Anonymous
March 02, 2012
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Does this provider have helpful information available online?
No, just a basic listings page
by Anonymous
February 27, 2012
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did you feel safe in this provider's care?
Yes
Does this provider always put the customer first?
Somewhat, but I didn't feel like they cared about my needs
Do you feel that you could have received better service somewhere else?
Yes, I think I could have gotten better service elsewhere
by Anonymous
January 31, 2012
Did this provider prominently display their diplomas or business license?
Yes
Does this provider treat their staff well?
Yes, they treat their staff with respect
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did this provider have reasonable prices?
Yes
Was this provider's office clean?
Yes everything was neat and sterile
by Anonymous
January 12, 2012
Did this provider wear an obnoxious cologne?
Not at all, their cologne smelled great
Was this provider's staff friendly?
Yes, they went above and beyond
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
by Anonymous
December 28, 2011
Was this family doctor's staff friendly?
Yes
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
by Anonymous
November 08, 2011
What I really loved was how friendly the doctor and staff were here. I felt so welcome and will definitely be with them for the long haul. I spend a little too much time in the waiting room. I've waited longer at other offices, but I was hoping to be seen sooner. They are an absolute expert in the field. I would never feel unsafe or apprehensive in their care. I'm always amazed at how considerate and concerned they are for my well-being. Their advice is always wonderful and completely unbiased. They were one of the kindest, most caring staff I've ever dealt with. It didn't matter how many times I called with a question or concern, they were always happy to help me.
by Meek
September 21, 2011
I have to wait forever after I arrive for my appointments. They are always running really behind and I am disappointed because it throws off the rest of my day. I don't think they were very experienced or well-trained. They didn't know what they were doing at all. They seemed stuck in the past. I was nervous about being exposed to archaic treatment methods.
by Matt
September 14, 2011
Does this provider give unbiased advice?
Yes
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Does this provider welcome questions?
Yes, they don't mind answering my questions
by Anonymous
June 27, 2011
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