Lora Plattner, MD

Lora Plattner, MD
Valley Of The Sun Dermatology 8406 E Shea Blvd, Ste 100 Scottsdale, AZ 85260
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Consumer Feedback

(46 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
2.5 star average for Value
They never left me for an extended period of time and I never felt ignored. Let me just say that this business is in one of the safest areas around and you will be pleasantly surprised at how lovely the surroundings are. They always make sure to return my phone call as soon as possible. They've never left me waiting. Not only did I find a parking spot right away, but I knew my car was safe because the spots were designated and close to the entrance. I told everyone how great they were the first chance I got. I have never had better service or care at any other dermatologist.
by Cathy
March 05, 2012
Did this provider rush your appointment?
Not too much, but somewhat
Was this dermatologist's staff friendly?
Friendly Enough
Was the waiting area spacious?
No, but I can always find a seat
by Anonymous
March 05, 2012
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
by Anonymous
February 28, 2012
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
by Anonymous
January 24, 2012
I really appreciated the fact that the staff was so welcoming. They were friendly and made me feel at home. The waiting room here is spacious. I never feel like I have to sit too close to someone or that it is overcrowded. I love that I can count on them to work with me until they find a solution for my situation. Other places I've visited, seem to give up after they don't have an answer for me the first time, but not here. I am always so impressed with how quickly my calls are answered here. I am never put on hold for a long time and love knowing that if I have a quick question I won't have to wait a half hour through terrible music to get it answered.
by iris4jen
January 23, 2012
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Does this provider treat their staff well?
Yes, they treat their staff with respect
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Did this provider wear an obnoxious cologne?
Not at all, their cologne smelled great
by Anonymous
January 09, 2012
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
by Anonymous
December 19, 2011
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
by Anonymous
November 22, 2011
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Does this provider offer flexible appointment times?
Somewhat, but it's still difficult to get an appointment
Did this provider have an entertaining selection of waiting room magazines?
Yes
Are you going to visit this provider again?
Without a doubt!
Was this provider late to your appointments?
Sometimes, it was a little frustrating
by Anonymous
November 11, 2011
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Was this provider late to your appointments?
No, they were on time
Did this provider listen to your input and concerns?
Yes
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Did this dermatologist answer all of your questions?
Every question I had was answered thoroughly
by Anonymous
October 26, 2011
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