Family Practice Associates at Washington, P.A.

Family Practice Associates at Washington, P.A.
Family Practice Associates at Washington, P.A. 188 Fried Mill Road TURNERSVILLE, NJ 08012
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Consumer Feedback

(16 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
5 star average for Value
Was it easy to make an appointment with this provider?
I waited longer than I wanted to, but it wasn't terrible
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Was this provider's office too loud?
No, it wasn't too loud
by Anonymous
July 22, 2011
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Would you refer this provider to a family or friend?
Yes
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
by Anonymous
June 24, 2011
Every time I had a concern, or if I called to ask a question, the staff made me feel like I shouldn't have called. The chairs in their waiting room weren't the best but they served their purpose and I couldn't complain. Just a warning, they do not adhere to the customer is always right policy no matter what the situation is. They could work on improving their level of customer service here. It wasn't the worst that I have seen, but overall I left unimpressed. My appointments never get canceled last minute. They are reliable. I think Dr. Robert Venuti is the greatest,but the wait can get long because he does spend the time he needs with you. HE ALWAYS listens. The staff in the office are not that nice and have forgotten to pull my chart. Always put on hold when I call.
by Anonymous
February 28, 2011
I can not agree more with the reviews that are already posted. This doctor's office is hurting because of the front desk staff and their rudeness they are of no help and have cost me money because they could not get the proper paper work together they also charge. Also 20 per page should you need paper work done. If you are late they charge if you do not have your copay they charge it has turned into a business/mill I am sad to see this office like this after going for so many years, it is despicable to have the women at the front desk try to make you feel less of a person. The doctors here are excellent but it is not worth the aggravation of dealing with the staff. All cheifs and no Indians so to speak I can only hope the doctors can see this and try to make some changes soon.
by Anonymous
August 28, 2009
The front desk is incredibly rude!!!! NOT ONE OUNCE of COMPASSION in ANY of THEM!!! NONE!! I feel broken down after every visit or contact from that office.
by Anonymous
August 05, 2009
The care of the doctors is excellent, but it is overshadowed by the other staff who are not compassionate by any means. Simply stated...they are rude and very unhelpful. I'm not sure if seeing this group of doctors is worth the aggravation of putting up with their staff.
by Anonymous
November 11, 2008
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