Lakes Urgent & Family Medical Center

Lakes Urgent & Family Medical Center
Lakes Urgent & Family Medical Center 891 Kuhn Dr. Suite 111 Chula Vista, CA 91914
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Consumer Feedback

(24 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
3.5 star average for Value
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Was this provider late to your appointments?
No, they were on time
by Anonymous
October 15, 2011
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Was this provider late to your appointments?
Sometimes, it was a little frustrating
by Anonymous
October 11, 2011
Was it clear that this provider takes pride in the appearance of his/her office?
Absolutely not, the office was disgusting
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
by Anonymous
October 10, 2011
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
by Anonymous
September 27, 2011
Their staff is friendly and professional and the office maintains a professional appearance. They were easy to reach and open to same day appointment.
by Anonymous
August 02, 2011
As soon as I walked through the door, I was immediately greeted by the friendly staff. They went out of their way to make me feel special and appreciated. They went out of their way to make me feel special and respected, and were very sympathetic to my situation. I've never seen more kindness and empathy anywhere else. They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have. I felt that they really valued my health and happiness because they followed up even after my appointment just to check up on me. It was such a nice gesture that made a huge difference. The people on the staff are extremely friendly and so nice. They made me so welcomed.
by Anonymous
July 25, 2011
Does this provider welcome questions?
Not really. I felt like an annoyance when I asked a question
Does this provider treat every client equally?
Sometimes, but not all the time
How would you compare this provider to others in his/her field that you have visited?
Not the worst, but certainly not the best
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did they follow up with you after your appointment?
No. I still haven't talked to them.
by Anonymous
July 06, 2011
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Was this cosmetic dermatologist friendly?
Extremely Friendly
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
by Anonymous
June 08, 2011
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Did you leave the office feeling satisfied with your visit?
Completely!
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
by Anonymous
May 24, 2011
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Does this provider give unbiased advice?
Yes
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
by Anonymous
May 12, 2011
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