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Lee D Lerner, OD

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Lee D Lerner, OD
(27 Reviews)
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381 MOODY ST WALTHAM, MA 02453
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Consumer Feedback

(27 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Would you refer this provider to a family or friend?
Yes
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
by Anonymous
January 17, 2012
Dr. Lerner is excellent with children and with adults. He helped my 5 year old pick out a pair of glasses that suited her face and made her feel comfortable and even excited while doing it. I, myself, have also always had an excellent experience going in there for my own eyeglasses. The office staff is friendly and helpful and the enviornment is really positive and relaxing. They have an excellent selection and are happy to help you make your choice.
by Anonymous
January 10, 2012
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Does this optometrist offer glasses repairs or adjustments?
Absolutely, the'll fix them right in front of you. No waiting necessary!
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
by Anonymous
January 08, 2012
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Could you buy glasses at your optometrist's practice?
Yes, I bought a beautiful new pair.
by Anonymous
January 05, 2012
Does this optometrist offer glasses repairs or adjustments?
Absolutely, the'll fix them right in front of you. No waiting necessary!
Did this optometrist seem knowledgeable about different types of contacts?
Definitely, she/he seemed very knowledgeable about all different types of contacts
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
by Anonymous
November 15, 2011
I am always so impressed with how quickly my calls are answered here. I am never put on hold for a long time and love knowing that if I have a quick question I won't have to wait a half hour through terrible music to get it answered. They had quite a few interesting magazines, which made my time in the waiting room go by much faster. Whenever I make an appointment, I'm always confident that they're going to be ready for me at my scheduled time. At other places I've been to, it's always bothered me when they postpone my appointment, but they've never done that here. They always return my phone calls quickly. I always know that I'll get a prompt answer to my question.
by Anonymous
October 25, 2011
Not only do they never postpone my appointment, they always try to get me in as soon as possible. I love that I can always get an appointment right away, and I never have to worry about them rescheduling it. I was amazed at how wonderfully they treated each of their staff members. They were so appreciative and thankful. I've never seen any employer treat their staff better, and it made me want to come back that much more. They made sure that their qualifications were obvious. I was confident that I was under the care of a professional. This provider has helpful information available online, which is really convenient. They have a good website and online presence. Whatever cologne they were wearing was one of the best I've ever smelled. It made my experience that much more enjoyable.
by Anonymous
October 18, 2011
Did this provider seem up-to-date with the current advancements in their field?
Yes
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Was this provider's staff friendly?
Yes
by Anonymous
September 07, 2011
Dr. Lerner is a little bit of a weird guy but he gets the job done and is careful to explain his recommendations. The office and instruments could use some updating. The staff was not very clear about what my insurance covered and I found that even though I was told my lenses would be thinned they still came out very thick.
by Anonymous
September 02, 2011
Were the waiting room chairs comfortable at this provider's office?
Extremely comfortable; I could have fallen asleep
Would you recommend this optometrist to others?
I Already Have
Did you experience unnecessary pain during your visit?
No
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
by Anonymous
July 21, 2011
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Map and Directions
381 MOODY ST, WALTHAM, MA 02453