Edward J Mostone, DPM

Edward J Mostone, DPM
678 MASSACHUSETTS AVE STE 902 CAMBRIDGE, MA 02138
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Consumer Feedback

(28 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Although I have never had much to complain about I know that they always adhere to the customer is always right policy here. They take every complaint very seriously and strive to ensure that clients leave satisfied with their visit each and every time. They had a huge selection of magazines in the waiting room. I was able to find some of my favorites and they kept me entertained while I was waiting for my appointment. The office was very easy to locate. I didn't have any trouble finding it at all. The restrooms at this provider's office were clean and well-maintained. You could tell that they cleaned them regularly.
by D.S.
November 04, 2011
It is so refreshing to see a provider that you can tell truly cares about their appearance. They strive to maintain a professional appearance and look their best at all times. They gave me sufficient information to make a decision about my treatment plan. When comparing them to others I have visited for the same condition, they are among the best I have seen. I appreciated that they were still concerned about my health even after I left the office. They followed up with me after my appointment and everything. I've never had to worry about them being understaffed or not being able to help me right when I need it. They have a huge staff that's very knowledgeable and qualified.
by jorge
November 03, 2011
Would you recommend this podiatrist to others?
Yes
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Did this provider use excessive foul language?
No
by Anonymous
September 12, 2011
Were you able to relax during your appointment?
No, I was on edge
Do you feel that you could have received better service somewhere else?
Yes! I know that I would have gotten better service anywhere else!
Was this provider's office too cold?
No, it was fine
by Anonymous
June 14, 2011
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous
June 07, 2011
Was this provider's staff friendly?
Yes, they went above and beyond
Were you able to relax during your appointment?
Yes, I was completely at ease
Did this provider seem up-to-date with the current advancements in their field?
Yes
by Anonymous
April 18, 2011
Were the waiting room chairs comfortable at this podiatrist's office?
Yes
Did this provider have bad breath?
Not at all, I didn't notice a smell.
Did this provider's staff seem to respect him/her?
Absolutely not. They were always complaining about him/her
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
by Anonymous
April 04, 2011
Did this provider thoroughly explain the risks and benefits of your treatment?
No, they didn't even attempt to explain
by Anonymous
March 24, 2011
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