Bruce T Croft, DPM

Bruce T Croft, DPM
795 MAIN ST HOLDEN, MA 01520
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Consumer Feedback

(29 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
4.5 star average for Value
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Does this provider promptly return your phone calls?
Yes
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous
November 28, 2011
I felt very safe in their care. I definitely trust them. They explained all the risks and benefits of my treatment options. Everything was explained in detail, all my questions were answered, and I felt a lot better about choosing a treatment plan. They were so kind and attentive to me. I didn't have to worry about them arguing with me, or contradicting what I had to say, which has been a problem for me at other places. The waiting area is rather small, but there is always a seat available. It would be nice if it was more spacious, but I've never had to stand. I was very pleased with how friendly and welcoming they were. They made me feel right at home the moment I arrived.
by Helen Townsend
November 03, 2011
Was the waiting area spacious?
No, but I can always find a seat
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
by Anonymous
September 19, 2011
Does this provider always put the customer first?
Yes, they always put customers first
by Anonymous
August 18, 2011
I was completely at ease during my appointment here. They went to great lengths to make sure I was completely relaxed and comfortable the entire time. They offer the best pricing I've ever seen. I couldn't believe how little I ended up having to pay. They have a very good professional reputation. I know that I'm under the care of an expert.
by SafePassage781
August 11, 2011
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
by Anonymous
July 18, 2011
Are you going to visit this provider again?
Without a doubt!
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Does this podiatrist use current and safe equipment?
Yes; the equipment is very advanced!
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous
May 26, 2011
It was so nice to arrive and see many fully qualified staff members. I've gone to some places that were very understaffed and I've never had a good experience. This place had a great staff though, and I'll definitely be going back. As soon as I walked through the door, I was immediately greeted by the friendly staff. They went out of their way to make me feel special and appreciated. Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable. I had to wait for a little while after I arrived for my appointment, but in both instances I was in pain and was seen immediately without an appointment. Dr. Croft is the best!










by joe marrone
April 06, 2011
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
by Anonymous
March 21, 2011
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