Michael J Cohn, OD

Michael J Cohn, OD
48 AUBURN ST AUBURN, MA 01501
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Consumer Feedback

(28 Reviews)
Service
5 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
3.5 star average for Value
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Is this business handicap-accessible?
Yes, it was handicap-accessible
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
by Anonymous
December 22, 2011
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Did your eye exam hurt at all?
No, the optometrist had very advanced equipment for a pain free experience
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Did this provider seem irritated to be working with you?
No, they were polite
by Anonymous
December 09, 2011
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Does this provider remember you and your circumstances at every appointment?
Yes
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
by Anonymous
October 25, 2011
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Does this provider always put the customer first?
Yes, they always put customers first
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Does this optometrist offer glasses repairs or adjustments?
Absolutely, the'll fix them right in front of you. No waiting necessary!
by Anonymous
August 30, 2011
Does this provider welcome questions?
Yes, they don't mind answering my questions
by Anonymous
August 11, 2011
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Was the waiting area spacious?
No, but I can always find a seat
by Anonymous
July 21, 2011
Did this optometrist seem knowledgeable about different types of contacts?
Definitely, she/he seemed very knowledgeable about all different types of contacts
by Anonymous
June 10, 2011
I was very satisfied with my visit. They were helpful and I left feeling encouraged. One thing I love about them, is that they're always willing to ask for other qualified professionals' advice when they don't have an answer for my question. I never have to worry about them giving me a wrong answer just because they weren't willing to ask for help. They always go above and beyond to help me with anything I need. They never complain about anything, and I know I can always count on them. I felt very safe in their care. I definitely trust them. They are always polite and never use foul language, which I really appreciate. It's always made me uncomfortable at other places when I've heard them use foul language, but they don't here. I know I can bring my kids, and not worry about it.
by Anonymous
March 08, 2011
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