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Mark S Fontaine, OD

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Mark S Fontaine, OD
(30 Reviews)
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59 N MAIN ST LEOMINSTER, MA 01453
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Consumer Feedback

(30 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
3 star average for Value
Was the waiting area spacious?
Yes
Is this business handicap-accessible?
Yes, it was handicap-accessible
Was this provider friendly?
Yes
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
by Anonymous
December 12, 2011
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Did this optometrist provide you with an accurate prescription?
Absolutely, I can finally see well again!
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Was it easy to make an appointment with this provider?
Yes! It was effortless!
by Anonymous
December 02, 2011
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Would you recommend this optometrist to others?
Yes
by Anonymous
October 11, 2011
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
by Anonymous
August 23, 2011
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
by Anonymous
June 01, 2011
Does this optometrist offer glasses repairs or adjustments?
Yes, they always help me out
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
by Anonymous
April 27, 2011
Were the waiting room chairs comfortable at this provider's office?
They were average
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Was this provider's office too loud?
No, it wasn't too loud
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
by Anonymous
March 25, 2011
Is this business handicap-accessible?
Yes, it was handicap-accessible
Does this provider always put the customer first?
Yes, they always put customers first
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Does this provider offer flexible appointment times?
Yes
Does this optometrist offer glasses repairs or adjustments?
Yes, they always help me out
by Anonymous
March 24, 2011
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Could you buy glasses at your optometrist's practice?
Yes, they had a huge selection
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
by Anonymous
March 01, 2011
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
by Anonymous
February 28, 2011
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Map and Directions
59 N MAIN ST, LEOMINSTER, MA 01453