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Robert G Norkus, DMD

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Robert G Norkus, DMD
(19 Reviews)
> Get Phone Number & Directions
1645 MERCHANT ST AMBRIDGE, PA 15003
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Consumer Feedback

(19 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
3 star average for Value
They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future. " What a kind careing and educated person , he has a great personality and is very funny and animated at times , he is the type of oral surgeon you just wish to keep going to see that is how friendly he and the staff are , they have sympathy and empathy for us as their patients , who could ask for anything more" ? ( We Love Doctor Norkus and Staff !! :) And I must add he is there for you no matter what time it is and answers you personally by phone as well as gives you his cell phone to call him if somthing arises and they check on you after procedure by phone daily until you have healed complete. Thank You Again Doctor Norkus and Staff , so proud to refer him to anyone anytime if they need outstanding service.
by Lisa & Robert Jones xxx.xxx.143.136
April 05, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.187.126
March 13, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.79.43
February 23, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Andrea Lewis xxx.xxx.157.232
January 26, 2012
Was this provider's staff friendly?
Yes
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
by Anonymous
January 03, 2012
When I arrived for my appointment the friendly staff seemed to be waiting for me. I've been to other places where I had to wait forever after I arrived for my appointment, but not here. I was very impressed. They keep the restrooms well-stocked here, and not just with the basics. There is mouthwash, lotion and other amenities. You can tell they want their clients to be as comfortable as possible. There was no annoying music playing while I waited or during my visit. I appreciated that they didn't have that typical elevator music on. They were so easy to reach in an emergency, they answered my call immediately. It is a relief to know that I can count on them to always be there for me when I need them the most. They were ready to see me when I showed up for my appointment. I never had to wait for them to show up.
by Natalie
November 27, 2011
Does this provider promptly return your phone calls?
Yes
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous
November 17, 2011
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Was the waiting area spacious?
Yes
by Anonymous
August 24, 2011
Were the waiting room chairs comfortable at this provider's office?
Yes
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did this provider have an entertaining selection of waiting room magazines?
Yes
by Anonymous
June 26, 2011
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Map and Directions
1645 MERCHANT ST, AMBRIDGE, PA 15003