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Mark W Preslan, MD

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Mark W Preslan, MD
(21 Reviews)
> Get Phone Number & Directions
203 HOSPITAL DR STE 206 GLEN BURNIE, MD 21061
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Consumer Feedback

(21 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3.5 star average for Value
Was this provider sympathetic to your situation?
Not at all. It was obvious they didn't care about me
Does this provider treat every client equally?
Not at all, they only make time for their favorite clients
Were you able to relax during your appointment?
No, I had to leave I was so distressed
Was this provider willing to stay open late to accomodate your needs?
Not at all. They closed early even though they knew I needed help
by Anonymous
January 18, 2012
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Anonymous
January 04, 2012
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
by Anonymous
December 30, 2011
Did you have to wait long after you arrived for your appointment?
Yes, I had to wait quite a while
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Was this provider late to your appointments?
Yes, it ruined my schedule for the entire day
by Anonymous
October 03, 2011
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Were you able to relax during your appointment?
Yes
Does this provider use current and safe equipment?
Yes. Everything was recently upgraded
Does this provider treat their staff well?
Yes, they treat their staff with respect
Would you recommend this ophthalmologist to others?
Yes
by Anonymous
October 03, 2011
Is this provider's business conveniently located?
Yes, it is very conveniently located
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Did this provider use excessive foul language?
No
by Anonymous
September 21, 2011
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Was the waiting area spacious?
No, but I can always find a seat
Does this provider promptly return your phone calls?
Yes
by Anonymous
August 30, 2011
Were the waiting room chairs comfortable at this provider's office?
Yes
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Was this provider's office too cold?
No, it was fine
Was this provider friendly?
Very! The most welcoming office I've visited!
by Anonymous
August 25, 2011
They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows. Their advanced and sophisticated equipment was like none I've ever seen before. I was very impressed with how high tech everything in their office was. They go out of their way to make everyone feel equally respected and cared for. I've seen client favoritism at some of the other places I've been, and I really appreciate the extra effort they make to avoid that here. If I had to rate them on just their friendliness towards me I would give them the whole five stars alone. This was one of the warmest and most welcoming offices I've visited. One thing I noticed about their office was how absolutely fantastic it smelled. They must clean or sanitize all the time.
by Anonymous
August 19, 2011
They never left me for an extended period of time and I never felt ignored. I am always so impressed with how quickly my calls are answered here. I am never put on hold for a long time and love knowing that if I have a quick question I won't have to wait a half hour through terrible music to get it answered. They are always prepared for my appointment and remember everything about me. They do a great job soothing my child when he's nervous, and once he relaxes, he ends up enjoying the exam.
by Anonymous
April 05, 2011
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Map and Directions
203 HOSPITAL DR STE 206, GLEN BURNIE, MD 21061