Roger Beal, DPM

Roger Beal, DPM
4499 Medical Dr Ste. # 306 San Antonio, TX 78229
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Consumer Feedback

(32 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
I was very pleased with how friendly and welcoming they were. They made me feel right at home the moment I arrived. I felt that they really valued my health and happiness because they followed up even after my appointment just to check up on me. It was such a nice gesture that made a huge difference. They always go above and beyond to help me with anything I need. They never complain about anything, and I know I can always count on them. I love how much attention to detail they show.
by Nonnie xxx.xxx.19.210
January 16, 2013
Was this podiatrist friendly?
Very! The most welcoming office I've visited!
Did this provider rush your appointment?
No
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by LEZLIE xxx.xxx.1.186
January 04, 2013
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
by Anonymous xxx.xxx.8.94
October 26, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by m ayala xxx.xxx.113.71
July 26, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Was this provider's office easy to locate?
Only with clear directions
Are you going to visit this provider again?
Only if I couldn't find a better substitute
by Anonymous xxx.xxx.137.126
July 18, 2012
They made sure every single question I had was answered Their staff is very friendly and professional. I felt like my needs were mostly met. The office was very easy to locate. I didn't have any trouble finding it at all. I will absolutely return. The one thing I was not happy about was the fact I was not told until after that the only way they would take my insurance was if I had some kind of surgery performed that day. I simply had toenails trimmed on two different toes so it was not considered surgery and I had to pay full price for my visit even though I had insurance.
by Naomi Shannon xxx.xxx.219.138
April 13, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Fairly Easy
by therud xxx.xxx.164.154
March 27, 2012
Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. While waiting to see the podiatrist I noticed how comfortable they have made their waiting room area. The chairs were so comfy and it was nice to sit and relax for a second before my appointment. I was completely at ease during my appointment here. They went to great lengths to make sure I was completely relaxed and comfortable the entire time. I knew I was getting top-of-the-line treatment when they told me about what they learned at the latest conference they attended, and how they were incorporating that knowledge into the practice. They keep the restrooms well-stocked here, and not just with the basics. There is mouthwash, lotion and other amenities. You can tell they want their clients to be as comfortable as possible.
by berit mason
February 03, 2012
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Does this provider treat their staff well?
Yes, they treat their staff with respect
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Were you able to relax during your appointment?
Yes
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Anonymous
January 31, 2012
Whenever I called with a question or concern, the staff made me feel stupid for calling. I avoided calling because I didn't want to feel stupid. The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. I've been to other places that answer their phone and it just drives me crazy. Their equipment was really impressive; safe, up-to-date, and well taken care of. Their prices were very fair. The level of care you get for the price is outstanding.
by Arnold Villarreal
December 28, 2011
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