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Robert G Testa, DPM

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Robert G Testa, DPM
(64 Reviews)
> Get Phone Number & Directions
29099 Health Campus Dr 170 WESTLAKE, OH 44145
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Consumer Feedback

(64 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
Was this provider's office too loud?
No, it wasn't too loud
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
by Anonymous
October 31, 2011
Does this provider treat every client equally?
Yes, they don't show favoritism
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
by Anonymous
October 27, 2011
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous
October 18, 2011
Were the waiting room chairs comfortable at this podiatrist's office?
Not at all; cheap and plastic
by Anonymous
October 14, 2011
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Did this provider listen to your input and concerns?
Yes
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
by Anonymous
September 16, 2011
Does this provider promptly return your phone calls?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Was it easy to make an appointment with this provider?
Yes
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
by Anonymous
September 14, 2011
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
by Anonymous
July 27, 2011
The waiting area is rather small, but there is always a seat available. It would be nice if it was more spacious, but I've never had to stand. They would never suggest that I buy something that wasn't necessary, and never pressured me. They were always very considerate and professional. Their friendly demeanor and positive attitude really made my experience exceptional. They put in the extra effort to make me feel valued and important. I haven't seen any coupons or discounts for this provider's office, but I haven't really looked. They never mention anything about promotions when I'm there.
by Megan
June 01, 2011
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Were the waiting room chairs comfortable at this podiatrist's office?
They were average
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous
May 31, 2011
Is this provider's business conveniently located?
Yes, it is very conveniently located
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
by Anonymous
May 31, 2011
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Map and Directions
29099 Health Campus Dr 170, WESTLAKE, OH 44145