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Charles Boyd, DPM

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Charles Boyd, DPM
(60 Reviews)
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10700 Charter Drive Suite 300 Columbia, MD 21044
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Consumer Feedback

(60 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Does this provider promptly return your phone calls?
Absolutely not! My phone calls aren't returned at all!
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
by Anonymous
February 02, 2012
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Did this provider prominently display their diplomas or business license?
Yes
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Does this provider offer flexible appointment times?
Somewhat, but it's still difficult to get an appointment
by Anonymous
January 30, 2012
Would you refer this provider to a family or friend?
Yes
Do you feel that you could have received better service somewhere else?
No, I don't think so
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
by Anonymous
January 30, 2012
Does this provider leave you on hold for a long time when you call?
Yes, it never fails. I'm put on hold forever when I call
by Anonymous
January 16, 2012
Was this podiatrist friendly?
Very! The most welcoming office I've visited!
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
by Anonymous
January 10, 2012
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Did you experience unnecessary pain during your visit?
No
Did you feel safe in this provider's care?
Yes
by Anonymous
January 05, 2012
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Would you recommend this podiatrist to others?
Yes
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
by Anonymous
December 30, 2011
If I couldn't find anyone better, I'd return again, but I'm hoping I can find better service somewhere else. They didn't tell me anything about my treatment options. Don't call this provider if you're in a hurry. Every time I call I have to wait on hold forever. I have been to this provider twice for my daughters. The first time I waited for 1.5 hours for 5 minutes with Dr. Boyd. Thought it was an anomaly so a year later went back to Dr. Boyd only to have to leave office without treatment after waiting for an hour. Very inconsiderate of patients time which to me seems to directly conflict with the patient bill of rights. This office really should take a look at the patient bill of rights because they are possibly the most blatant offenders I have ever seen and I work in the health care system.
by bill of rights
December 29, 2011
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
by Anonymous
December 27, 2011
Did they follow up with you after your appointment?
I had a follow-up appointment, but I scheduled it.
Was this provider's office too loud?
No, it wasn't too loud
Was the waiting area spacious?
No, but I can always find a seat
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
by Anonymous
December 23, 2011
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Map and Directions
10700 Charter Drive Suite 300, Columbia, MD 21044