Jin Lim, MD

Jin Lim, MD
Ear, Nose & Throat Associates 8650 Sudley Road Suite 303 MANASSAS, VA 20110
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Consumer Feedback

(35 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
I was given a brief greeting when I walked through the door, but no one made any sort of effort to help me. I felt kind of ignored. I wasn't too fond of the office in general. So little, really very old, smelling, looking like falling apart. Made me want to run away. They should maybe consider moving somewhere else if they want clients to return. Although Dr.J.Lim always took that extra step to make me feel special. I trust with him. And medical equipment they have there does seem to be professional and more than needed in this kind of an office. I could enjoy my appointments here if not the appearance of the office itself.
by Patient
April 11, 2011
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Does this provider use current and safe equipment?
Yes
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Was the waiting area spacious?
Yes
by Anonymous
April 06, 2011
Does this provider treat their staff well?
Yes, they treat their staff with respect
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Does this provider promptly return your phone calls?
Not really. I usually have to wait a long time
Did the staff make you feel uncomfortable when you called with questions or concerns?
Somewhat, they should have been more polite
by Anonymous
March 23, 2011
Was it easy to make an appointment with this provider?
Yes
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
by Anonymous
March 10, 2011
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Did this provider have reasonable prices?
Absolutely!
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
by Anonymous
March 07, 2011
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