John T Hughes, MD

John T Hughes, MD
275 North St Newburgh, NY 12550
Add a Review

Consumer Feedback

(88 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Does this provider offer flexible appointment times?
Yes
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
by Anonymous
June 14, 2011
They've never dismissed any of my concerns as unimportant, and take every concern of mine very seriously. The restrooms at this office were spotless. It smelled amazing in there and looked immaculate. They are nice but WAY overbooked and the staff is clearly overworked. They should really allow for more time in between appointments if they want to keep any business. I will absolutely return. I had an amazing experience, and they were by far the best I've ever seen. They are always prepared for my appointment and remember everything about me.
by Melody Bruno
May 23, 2011
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Did you spend a lot of time in the waiting room at this provider's office?
I waited forever for my appointment!
Did the staff make you feel uncomfortable when you called with questions or concerns?
Somewhat, they should have been more polite
Did you feel safe in this provider's care?
Mostly, I was still a little nervous
by Anonymous
April 26, 2011
Did this provider leave you unattended for an extended period of time?
Yes, I was left alone too long
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Was this provider's office too cold?
No, it was fine
Does this provider maintain a professional appearance?
Somewhat, I wasn't overly impressed
Was this provider's staff friendly?
No, they were rude
by Anonymous
April 13, 2011
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Does this provider ever overbook appointments here?
Yes, there is a definite trend of overbooking here
Did this provider have reasonable prices?
Yes
Does this provider always put the customer first?
Yes, they always put customers first
by Anonymous
April 04, 2011
Were the waiting room chairs comfortable at this provider's office?
They were average
by Anonymous
March 29, 2011
Did you feel like this provider's office was understaffed?
Yes, I had to wait a long time before someone was able to help me
Was this provider's office too loud?
No, it wasn't too loud
Were you able to relax during your appointment?
Not really, I was a little uneasy
Does this provider treat every client equally?
Sometimes, but not all the time
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
by Anonymous
March 09, 2011
AFTER SEVERAL APPOINTMENTS AND waiting over half an hour each time, I addressed the cause for the delay and was told some patients might have the need for a longer evaluation. Today after making my appointment long in advance of the day, I waited a good 40 minutes. I then asked the office management why I had to wait so long when patients before and after me was being seen. After a few minutes, I was called and was led into an examination room, again to wait another 10 minutes. After waiting an hour and never seeing Dr. Hughes, I decided to up and leave canceling my appointment and any future visits with Dr. Hughes. I can't believe this is the way a patient is treated with no regard, no care, and no apology to boot.
by mittens
January 17, 2011
Add a Review