Thomas Hanley, MD

Thomas Hanley, MD
3555 SUNSET OFFICE DR STE 107 SAINT LOUIS, MO 63127
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Consumer Feedback

(27 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Amy Donovan xxx.xxx.66.252
April 09, 2012
I've been places before where they were argumentative and angry, so I was nervous that I would encounter that here as well. Instead, they were very calm and understanding the entire time. I could tell they really care about everyone who visits them. They always take that extra step to make me feel special. I always enjoy my appointments here. They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. If you're looking for a new OBGYN I recommend you go here. I wouldn't go anywhere else. They have a very good professional reputation. I know that I'm under the care of an expert.
by Mary
February 21, 2012
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Do you feel that you could have received better service somewhere else?
No, I don't think so
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
by Anonymous
February 07, 2012
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Is this business handicap-accessible?
Yes, it was handicap-accessible
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
by Anonymous
January 18, 2012
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Does this provider give unbiased advice?
Yes
Did this provider answer all of your questions?
Yes
Did this OBGYN pressure you to use certain birth controls or medications?
No
by Anonymous
January 16, 2012
They seemed really knowledgeable and were able to answer all my questions in-depth. I understood all my options fully and they really took the time to make sure my questions were answered. They explained all the risks and benefits of my treatment options. Everything was explained in detail, all my questions were answered, and I felt a lot better about choosing a treatment plan. They never have that typical, annoying music playing here. If they do play music it is soothing and appropriate for the setting. They were by far one of the best I've ever seen in their field. It was obvious that they've been exceeding their clients' expectations for many years.
by Karen
January 03, 2012
Are you going to visit this provider again?
Sure
by Anonymous
December 12, 2011
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
by Anonymous
November 29, 2011
Do you feel that you could have received better service somewhere else?
No, I don't think so
by Anonymous
November 28, 2011
They have really great customer service here. They always put their customers first, regardless of the situation. There was no annoying music playing while I waited or during my visit. I appreciated that they didn't have that typical elevator music on. I love that I can count on them to work with me until they find a solution for my situation. Other places I've visited, seem to give up after they don't have an answer for me the first time, but not here. I know that they have a lot of clients here so I understand that they many not remember my name every time, but I am always really impressed when I walk in the door and am greeted by name. They always try to make the effort and for this I am grateful.
by Colleen
September 13, 2011
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