Jeri Shuster, MD

Jeri Shuster, MD
11065 LITTLE PATUXENT PKY #200 COLUMBIA, MD 21044
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Consumer Feedback

(34 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
2.5 star average for Value
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
by Anonymous
August 10, 2011
Did this provider answer all of your questions?
No, I left confused and frustrated
Does this provider give unbiased advice?
Definitely not! It was obvious they just wanted to make money!
Does this provider adhere to the customer is always right policy?
Absolutely not!! They never listen to customers complaints and argue with them
Did this provider listen to your input and concerns?
No. I wasn't listened to at all!
by Anonymous
July 15, 2011
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
by Anonymous
July 14, 2011
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous
July 13, 2011
Does this provider adhere to the customer is always right policy?
Absolutely not!! They never listen to customers complaints and argue with them
Did you leave the office feeling satisfied with your visit?
Yes
Does this provider give unbiased advice?
Yes
Do you feel that you could have received better service somewhere else?
No, I don't think so
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Anonymous
July 07, 2011
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Was this provider's office too cold?
No, it was fine
Does this provider welcome questions?
Yes, they don't mind answering my questions
by Anonymous
June 17, 2011
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Was this OBGYN able to answer all of your obstetric or gynecological questions?
Yes, they seemed very knowledgeable
Was this provider's office clean?
Yes everything was neat and sterile
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
by Anonymous
June 16, 2011
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Was it easy to find parking at this provider's office?
Not really, but I found a spot
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous
June 07, 2011
Are you going to visit this provider again?
Without a doubt!
Did you have to wait long after you arrived for your appointment?
Yes, I had to wait quite a while
Did this provider have an entertaining selection of waiting room magazines?
Yes
Did this OBGYN fully explain your treatment's risks and benefits?
Yes, in-depth
by Anonymous
May 16, 2011
They always return my phone calls quickly. I always know that I'll get a prompt answer to my question. The staff really knows what they're doing, and they know a lot about the company they work for. They're able to answer most of my questions, and the only ones they don't are the ones they need their boss's approval for. They're really great about taking their time with me, and they don't mind answering my questions. I've never felt like an annoyance to them no matter how many questions I have. I've already told my friends and family about the fantastic experience I had there. I've been other places that left me unattended for quite awhile, but not here. They would never leave me unattended and they always go the extra mile to make me feel cared for.
by Jan Melton
May 13, 2011
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