Northwell Health Physician Partners Obstetrics & Gynecology at Justice Avenue

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Northwell Health Physician Partners Obstetrics & Gynecology at Justice Avenue
Northwell Health Physician Partners Obstetrics & Gynecology at Justice Avenue Office

(718) 507-9668

87-08 Justice Avenue Suite CN Elmhurst, NY 11373
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Consumer Feedback

(21 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3 star average for Staff
Recommended
5 star average for Recommended
Value
2 star average for Value
Dr. Orlando Santandreu is a very experienced Doctor. he make you feel comfortable and secure. he answer all your questions and concerns. he is the best. however, his staff are not that friendly or responsible. they tell you that they will call you back and they do it a few weeks later. you call the office and the phone ring a hundred of times before they pick it up, when they pick it up they are not that helpful. if it was not because i have seemed Dr. Orlando before and i know that he is the best Gyn Dr. i have ever known i would not go there anymore. he staffs make him look bad.
by lismary xxx.xxx.108.32
August 04, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Wendy xxx.xxx.218.93
April 30, 2012
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Did this OBGYN thoroughly review your medical history before examining you?
They asked the basic questions
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
by Anonymous
August 17, 2011
Did this OBGYN fully explain your treatment's risks and benefits?
They explained, but not fully
Was this provider's staff friendly?
No, they were rude
Was this provider's office too cold?
No, it was fine
Did they follow up with you after your appointment?
No, but they said they were going to!
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
by Anonymous
August 15, 2011
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Does this provider always put the customer first?
Yes, they always put customers first
Does this provider have helpful information available online?
Yes
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
Were the waiting room chairs comfortable at this provider's office?
Yes
by Anonymous
July 14, 2011
Were the waiting room chairs comfortable at this provider's office?
Yes
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
by Anonymous
June 10, 2011
They had quite a few interesting magazines, which made my time in the waiting room go by much faster. The restrooms at this office were spotless. It smelled amazing in there and looked immaculate. They made the extra effort to make sure every question and concern I had was addressed. I've already told my friends and family about the fantastic experience I had there. They were by far one of the best I've ever seen in their field. It was obvious that they've been exceeding their clients' expectations for many years.
by M Bermudez
April 08, 2011
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Did this OBGYN knock before entering the exam room?
Yes
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by Anonymous
March 24, 2011
Does this provider offer flexible appointment times?
Yes
by Anonymous
March 21, 2011
I've been other places that left me unattended for quite awhile, but not here. They would never leave me unattended and they always go the extra mile to make me feel cared for. I wasn't worried about their equipment. It was safe and well taken care of. I was worried that they were going to wear an obnoxious cologne, because I've dealt with that at other places, but they didn't even wear cologne. It was fantastic to be able to breathe freely the entire time. They keep the restrooms well-stocked here, and not just with the basics. There is mouthwash, lotion and other amenities. You can tell they want their clients to be as comfortable as possible. They had quite a few interesting magazines, which made my time in the waiting room go by much faster.
by Yiseth
March 10, 2011
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Primary Specialty

OBGYN

Practice Northwell Health Physician Partners Obstetrics & Gynecology at Justice Avenue
Business Hours
Monday:10:00 AM - 8:00 PM
Tuesday:9:00 AM - 5:30 PM
Wednesday:9:00 AM - 6:00 PM
Thursday:10:00 AM - 8:00 PM
Friday:9:00 AM - 6:00 PM
Saturday:Closed
Sunday:Closed