Albert H Francis Jr, MD

Albert H Francis Jr, MD
2104 EXECUTIVE DR HAMPTON, VA 23666
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Consumer Feedback

(53 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
by Anonymous
November 14, 2011
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Did this family doctor answer all of your questions?
Yes
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
by Anonymous
November 14, 2011
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
by Anonymous
November 08, 2011
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Does this family doctor use current and safe equipment?
Yes
Did this provider answer all of your questions?
Yes
Did this provider use excessive foul language?
No
by Anonymous
November 04, 2011
Was this provider's staff friendly?
Yes
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Was this family doctor friendly?
Yes
Did this provider listen to your input and concerns?
Yes
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
by Anonymous
October 24, 2011
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous
October 19, 2011
I couldn't believe how great their office looked. It was very obvious that they took pride in the office's appearance. It was one of the best looking offices I've ever seen. Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable. I love how much attention to detail they show. They are always so careful and meticulous. I never have to worry about them making a mistake or forgetting something. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. Not only do they never postpone my appointment, they always try to get me in as soon as possible. I love that I can always get an appointment right away, and I never have to worry about them rescheduling it.
by Jeff
October 17, 2011
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
by Anonymous
September 12, 2011
Did this provider seem well-trained and experienced?
Not really, I was hoping for someone with more experience
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Does this family doctor use current and safe equipment?
Yes; the equipment is very advanced!
by Anonymous
September 12, 2011
Did this provider listen to your input and concerns?
Yes
Does this provider treat their staff well?
Yes, they treat their staff with respect
Was this family doctor's staff friendly?
Yes
by Anonymous
September 09, 2011
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