Brookellen Rider, DO

Brookellen Rider, DO
314 FRANKLIN AVE STE 403 BERLIN, MD 21811
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Consumer Feedback

(23 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Terry xxx.xxx.23.83
June 29, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.66.239
June 08, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.102.39
May 11, 2012
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Was the waiting area spacious?
No, but I can always find a seat
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
by Anonymous
February 21, 2012
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Does this provider treat their staff well?
Yes, they treat their staff with respect
by Anonymous
December 27, 2011
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Did this provider seem up-to-date with the current advancements in their field?
Yes
Was the waiting area spacious?
Yes
by Anonymous
December 15, 2011
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
Was this provider's office too cold?
No, it was fine
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
by Anonymous
November 22, 2011
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did this provider ever dismiss your concerns as unimportant?
Sometimes, I usually have to convince them to look into the situation
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Would you recommend this family doctor to others?
I Already Have
by Anonymous
September 06, 2011
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
by Anonymous
July 20, 2011
Were the waiting room chairs comfortable at this family doctor's office?
Yes
Are you going to visit this provider again?
Without a doubt!
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by Anonymous
July 15, 2011
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