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Lorraine K Schroeder, MD

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Lorraine K Schroeder, MD
(80 Reviews)
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2013 WELLS BRANCH PKWY STE 113 AUSTIN, TX 78728
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Consumer Feedback

(80 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Would you recommend this family doctor to others?
Yes
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Does this provider give unbiased advice?
Yes
by Anonymous
November 22, 2011
Was this provider's office clean?
Yes everything was neat and sterile
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Did you feel safe in this provider's care?
Yes
by Anonymous
October 31, 2011
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Was this provider argumentative or easily angered?
No, they were very calm and understanding
by Anonymous
October 11, 2011
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Was this provider's office too cold?
No, it was fine
by Anonymous
October 06, 2011
I have been a long time patient of Dr. Schroeder, she is a wonderful doctor! Caring, compasionate, great bedside manner. She has a no nonsense approach, asks the appropriate questions and has always been willing, helpful and flexible (as well as her staff) to work with any insurance issues that have come up or when I have expressed concern. She doesn't go overboard with unnecessary test requests, etc. She is always on time for appointments, her rates are reasonable and she has never been out of network for me even though our company insurance plan has changed networks several times over the years. I can usually always be seen within 24 hours for any sort of emergency illness visit. Her front office and nurse assistant staff are also very pleasant. Thanks for being a great place to visit when I need it!
by cmh
September 21, 2011
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Did this provider use excessive foul language?
No
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
by Anonymous
September 14, 2011
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Does this provider remember you and your circumstances at every appointment?
Yes
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
by Anonymous
August 20, 2011
Was this provider's staff friendly?
Yes, they went above and beyond
Does this family doctor use current and safe equipment?
Yes; the equipment is very advanced!
Were the waiting room chairs comfortable at this family doctor's office?
Extremely comfortable; I could have fallen asleep
by Anonymous
August 15, 2011
They seemed like they were using fairly modern treatment methods and procedures, but I'm not really sure. It was easy to get the appointment time that worked for my schedule. The restrooms were very well-stocked at this provider's office. They always have toilet seat covers, paper towels and toilet paper and never run out.
by Bob
July 19, 2011
Does this provider promptly return your phone calls?
Yes
Were you able to relax during your appointment?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was the waiting area spacious?
Yes
by Anonymous
July 11, 2011
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2013 WELLS BRANCH PKWY STE 113, AUSTIN, TX 78728