Joseph R Luna III, MD

Joseph R Luna III, MD
8038 WURZBACH RD STE 120 SAN ANTONIO, TX 78229
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Consumer Feedback

(24 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Maria Martinez xxx.xxx.32.213
June 29, 2012
I didn't have to wait at all after I arrived for my appointment. They were running right on time, which is a really big deal for me. I've never seen anyone who is more respected by their staff. The entire staff only had great things to say about working there, and it made me want to return all the more. I have already sent so many people here. They truly deserve more recommendations than I can give! The restrooms at this office were spotless. It smelled amazing in there and looked immaculate. Their office was the absolute perfect temperature. It was so nice to be able to get out of the weather outside and sit in a relaxing, comfortable office.
by carol cook
January 26, 2012
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Was this provider argumentative or easily angered?
No, they were very calm and understanding
by Anonymous
December 12, 2011
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Was the waiting area spacious?
Yes
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by Anonymous
October 19, 2011
I am always so impressed with how quickly my calls are answered here. I am never put on hold for a long time and love knowing that if I have a quick question I won't have to wait a half hour through terrible music to get it answered. I'm usually somewhat sensitive to the cold, so I was a little worried that their office would be too cold, but it was fine. I was very comfortable the entire time. Whatever cologne they were wearing was one of the best I've ever smelled. It made my experience that much more enjoyable. They always made sure that I wasn't in any pain. They answered my questions and spent a lot of time with me. I didn't feel like they were trying to rush my appointment at all.
by Michael B. Greene
October 12, 2011
Would you recommend this family doctor to others?
Yes
Were the waiting room chairs comfortable at this family doctor's office?
They were average
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
by Anonymous
September 09, 2011
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Did you experience unnecessary pain during your visit?
No
by Anonymous
September 06, 2011
The waiting area is rather small, but there is always a seat available. It would be nice if it was more spacious, but I've never had to stand. Their office was one of the quietest, most peaceful places I've ever visited. I was able to relax very easily. They were very sympathetic to my situation, and made me feel cared for. I knew that I could count on them at all times. I plan to keep Dr. Luna as my Family Doctor.
by Tiffany
July 08, 2011
I was very satisfied with my visit. They were helpful and I left feeling encouraged. They are always prepared for my appointment and remember everything about me. They paid close attention to me and all of my questions were answered. There was lots of available parking at their office. I was glad that I didn't have to drive around looking for parking.
by A ortega
July 06, 2011
Does this provider give unbiased advice?
Yes
by Anonymous
July 05, 2011
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