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Texas Health Family Care

Wellness.com Featured Provider
Texas Health Family Care
Texas Health Family Care
(71 Reviews)
Office

(817) 346-1925

 7001 Granbury Rd Fort Worth, TX 76133
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Consumer Feedback

(71 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Did you have to wait long after you arrived for your appointment?
Yes, I had to wait quite a while
Was this family doctor friendly?
Extremely Friendly
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
by Anonymous
September 26, 2011
I'm always amazed at how considerate and concerned they are for my well-being. I was so impressed with how great they were at answering each and every question I had in-depth. They were so patient, and covered all of the bases until I had no more questions. They also went out of there way to help me with payments and keep my costs down since I have no insurance.
I like how the doctor phones to check on my status after the visit!
by GK
September 23, 2011
Was the waiting area spacious?
Yes
by Anonymous
September 23, 2011
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
by Anonymous
September 01, 2011
Does this provider give unbiased advice?
Yes
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Does this provider promptly return your phone calls?
Yes
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Anonymous
August 30, 2011
I love how attentive they are here. Even when notified that they have a personal phone call, they always wait to take it later. Their full attention is always on me and it makes me feel special. I was confident that they were using the latest treatment methods. They've never dismissed any of my concerns as unimportant, and take every concern of mine very seriously. Their office was well organized and clean. I could tell they took a lot of time making sure it was presentable.
by the patient
August 27, 2011
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Was this provider's staff friendly?
Yes, they went above and beyond
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
by Anonymous
August 24, 2011
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Were the waiting room chairs comfortable at this family doctor's office?
Yes
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
by Anonymous
August 16, 2011
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Are you going to visit this provider again?
Without a doubt!
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
by Anonymous
August 05, 2011
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by Anonymous
July 27, 2011
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Map and Directions
7001 Granbury Rd, Fort Worth, TX 76133
Website https://www.care.texashealth.org/thpg/family-care-7001-granbury-st-fort-worth
Primary Specialty

Hospital

Practice Texas Health Family Care
Business Hours
Monday:7:00 AM - 5:00 PM
Tuesday:8:00 AM - 5:00 PM
Wednesday:7:00 AM - 12:00 PM
Thursday:8:00 AM - 5:00 PM
Friday:7:00 AM - 2:30 PM
Saturday:Closed
Sunday:Closed